@ TATA CC
The idiots don't even know the difference between bits n bytes, connection speed, download speed and upload speed, ports & IP.
The billing dept had to transfer my call to the tech dept n the bloke there didn't even know that 2Mb is bits n 256KB is bytes :S
I spent 20mins explaining to him how 2Mb=256KB and they are not different in any ways. Then I spent next 10 mins explaining the diff bet static n dynamic IP to a tech exe who didn't know the full form of IP :S
Finally, after no 1 could answer the simple question abt the Upload speed of the 4MB plan (some said it is 2MB, some said 4MB and the only sensible girl I found who was the only person out there who knew that the current 2MB plan has UL speed capped @ 56KB, said that "the UL speed of the 4MB plan is still not disclosed") .. they transfered my call to their supervisor who very confidently ends up telling me that the DL speed of the 4MB is divided by 8 (So I said .5 right n he says yes .. then says no its 512KB but couldn't explain how) and the UL is FULL 4MB/sec. To pull his leg, I then asked the supervisor if he can tell me if the UL speed is 4 Kilobits/sec or Kilo Bytes per sec n also asked him if I can quote him for the same .. He said I can quote him n said the Upload speed of the 4MB plan is 4 Kilo Bytes per sec :S
I thanked him n assured him that "there was ABSOLUTELY nothing else in the whole DAMN Universe that he could FURTHER ASSIST ME WITH !!!" and hung up :S
Now excuse me I ve to go jump down a well of take a flying **** :S