Interesting. Neither does my freezer door close on its own. It will move to close like the fridge door but it stops a couple of inches before shutting because there is something in the hinge stopping it. I suppose if you load up the shelves in the door the momentum would make it close. Or if you opened it wide enough the speed would carry it through. But open it just 5 inches and it stops a couple of inches from closing. Correct.
Hmm, I wonder why they designed the hinge like that. Meaning i don't think its a defect. The hinge was designed like that. Freezer door is arguably the most important door to keep closed.
Fine, so i left it like that open by 2 inches and a minute later the door alarm sounded so that's that.
I think it has to do more with the hinge design and the angle of inclination, atleast in my case. Just now tried loading the freezer shelves with approx 1000ml liquid which included 5 small carton milk. Tried to keep it open. It won't close on its own. Maybe my angle is less. I mean the reason for the LG for inclination was to ensure the condensate flows back to the rear and into the tray rather than being stuck. So he ensured a sufficient angle. Or it could really be that the freezer hinge is a bit stiff than the fridge. Honestly, can't make out the difference. It would be nice to have this provision, especially when you are moving some heavy item or a very cold item from freezer and you forget to close it. Happened with my Dad, but with fridge zone. Atleast this inclination takes care of the fridge zone.
Yeah and introduce himself to a new client. You want good after sales support then this is how it pays for itself.
In most of the cases, the product going wrong is 10% manufacturing defect and 90% defective installation. Being "jugadu", cheap hacks is in our blood and we are proud to use it anywhere, wherever possible. Check any installation AC video from a foreign country and ours. Night and Day difference.
Companies know this and hence this extended warranty(EW) and stuff. If every labour person does his job properly, then the actual problems will come down to almost nil. But if the problems are nil, then how will these people survive, or the industry survive. We are a highly competitive market and companies will try to find innovative ways to keep costs down initially. EW is one of those measures.
I asked him the visiting charges and it varied from 200 for <300L; 600 for 300-450; 800 for 450+L and for ultra premium it's 1000. I find no common sense in the visiting charges decided by your capacity but business sense does tell me that if a person can get a 350L fridge, they he can pay 660 for visiting charges. Similar to what Apple does.
Your question earlier about paying for warranty fixes. It seems abroad only the parts are covered but labour if any is chargeable. I don't see why that would not apply in India also.
A labour is work an individual performs using his skills and hence its common sense to renumerate him. Parts are made by machine and the company pays the person who operates the machine. In India, labour exploitation is a rule. We are known for taking undue advantage of them just because they don't have any voice, hence resorting to such tactics. Not to say all such people are bad, I have known some whose workmanship skills are commendable, but we rarely praise or recognise them.
4 units is crazy, not even the kelvinator did that.
For the 4 units it consumed, i can say for sure that my freezer was nothing short of North Pole. And that too on the lowest setting. I had instances of frostbites so I had to rely on some cloth to keep my palms safe. Maybe the LG compressor was too powerful for my Samsung fridge, that it ended up damaging the internals. It would be anybody's guess what it would becomes inside if I cracked up the knob.
You said you lived in a salty environment, yet your previous fridge lasted 16 years. The life of these fridges is twenty years.
Make that fifteen. The compressor was malfunctioning last year(as told by the local guy, no way to verify it) and he suggested to get a new compressor.
IMO, devices of the earlier generation were built to last. My colour Tv from Nelco brought in the 80's was working till last year or two. I have given it in my village when we got the Samsung tv and fridge when moving to a new house. Definitely recovered my investment. I could have repaired that fridge since it was the thermostat not working, but I didn't want a yearly expenditure of Ru 2k. But more importantly, it was the electric bill which was denting a hole into my pocket.
So what appliances or devices have you lost that went sooner than expected ? whether this salty air claim really affects you or not.
Offcourse it does. In some cases, it could be purely age, in some it was pure corrosion. But the role of salty air couldn't be ruled out in any ageing device as it would fasten its death.
1. PC and components- Lost two Intel mobos.Both within a year or so. Worst, they could not be repaired so stopped getting intel mobos. Lost my ~30k graphics card brought in 2007. Died in 2009. Rusting had short-circuited the PCB in both cases. Major factor, can't say. But it definitely played a part in premature death.
2. Hitachi AC- As much as I love Japanese brands, this one turned out to be a nightmare. It was naked copper, no protection in any form. Even LG was foresighted in this as my uncle still has a 15 yo AC and it has blue fins. I am sure Hitachi would have known this, but as you mentioned, we are devoid of getting good quality products at cheaper prices. Worked well for 2 years. Then came the nightmare. Their customer support shut down, Dad couldn't get it repaired. The rainwater started corrosion which slowly started to eat my AC. Gas leaked in a month, lasat time it leaked within a fortnight. Decided to dump it. Got LG. Got to use it only for 8-10 years.
To ensure my Ac lasts a bit longer, this time I get it a silicone-based conformal coating. Don't know for how long this Ocean Black coating would last, so I gave it another treatment.
That's exactly the point. Every brand had disgruntled people telling you to avoid them
Actually, the product quality or experience has come to a game of lucy draw. There will be no guarantee these days that two people with same product, with same brand will have good expeirnce. My personal experience with Hitachi model and nRiTeCh's experience with same model are exactly opposite.
One question is, while both refrigerator and an AC work on the same principle, then why does a fridge takes more time to cool a similar area than what an AC does. Is it because AC has better mechanism to deal with larger area hence quick cooling compared to a refrigerator?
