Airtel 2Mbps Plans announced....!

Apparently, its only available to new subscribers not old one. Mumbai guys have called up Airtel CC and have confirmed the plan is indeed true and official, but like I said, only to new customers for now.

Edit : Wow, we guys are active at 3 in the morning :p
 
Params7 said:
Apparently, its only available to new subscribers not old one. Mumbai guys have called up Airtel CC and have confirmed the plan is indeed true and official, but like I said, only to new customers for now.
Click to expand...

Sounds weird to me.. :huh:
If it is indeed the case, I'll ask Airtel to give me a new connection and dump my old connection..What's the issue in that!!:tongue:
 
Just had a chat session with Airtel CC regarding plan change.. here are the exerpts

LiveAssist Chat

Status: Analyst NCRagentX is here and your issue status is: working Problem: Change of plan End Session user dceite has entered room

analyst NCRagentX has entered room

dceite(Sat Feb 17 10:53:14 UTC+0530 2007)>anyone here?

NCRagentX(Sat Feb 17 10:55:57 UTC+0530 2007)>welcome to Airtel NetXpert Chat Support. How may I help you.

dceite(Sat Feb 17 10:53:51 UTC+0530 2007)>i had made a tariff plan change request 6 days ago

dceite(Sat Feb 17 10:54:19 UTC+0530 2007)>You have still not changed my tariff plan.

dceite(Sat Feb 17 10:54:30 UTC+0530 2007)>You promised to change it within 5 working days.

dceite(Sat Feb 17 10:55:26 UTC+0530 2007)>??

NCRagentX(Sat Feb 17 10:58:13 UTC+0530 2007)>may i know when you made the request to change the plan?

dceite(Sat Feb 17 10:55:58 UTC+0530 2007)>11th February

NCRagentX(Sat Feb 17 10:59:03 UTC+0530 2007)>you mjust be holding any refrence number which our agent had given to you?

dceite(Sat Feb 17 10:56:45 UTC+0530 2007)>yes.. it is 11566

NCRagentX(Sat Feb 17 11:00:05 UTC+0530 2007)>Would you allow me to place you on hold while I gather the information ?

dceite(Sat Feb 17 10:57:44 UTC+0530 2007)>Ok

NCRagentX(Sat Feb 17 11:01:25 UTC+0530 2007)>Thank you for waiting. I appreciate your patience

NCRagentX(Sat Feb 17 11:02:04 UTC+0530 2007)>dceite, i am not unable any information regarding the plan change.

NCRagentX(Sat Feb 17 11:02:20 UTC+0530 2007)>I request you to contact the customer care to conferm your plan change.

dceite(Sat Feb 17 11:00:05 UTC+0530 2007)>??

dceite(Sat Feb 17 11:00:09 UTC+0530 2007)>One more query

NCRagentX(Sat Feb 17 11:02:46 UTC+0530 2007)>yes

dceite(Sat Feb 17 11:00:23 UTC+0530 2007)>Are you upgrading your tariff plans?

dceite(Sat Feb 17 11:00:30 UTC+0530 2007)>I mean some new plans?

NCRagentX(Sat Feb 17 11:03:05 UTC+0530 2007)>yes

dceite(Sat Feb 17 11:00:51 UTC+0530 2007)>when?

NCRagentX(Sat Feb 17 11:03:19 UTC+0530 2007)>soon we will be launching our new plans

NCRagentX(Sat Feb 17 11:04:02 UTC+0530 2007)>time isd not be decided till now, but when ever we will launch it, you will come to know abt it through the diffrenet channels

dceite(Sat Feb 17 11:01:49 UTC+0530 2007)>will the unlimited plans be upgraded?

NCRagentX(Sat Feb 17 11:04:25 UTC+0530 2007)>no sir

NCRagentX(Sat Feb 17 11:04:40 UTC+0530 2007)>Is there anything else I may help you with.
Click to expand...

Read the second last line. NO UPGRADATION FOR UL PLANS.:mad:
 
^256unlm for 999. Looks like Airtel will be sticking with it for a year more now, its much better than the torcher you're being put through.
 
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