kuduku said:file a paypal dispute
Now both packages have same weight so its seems DTDC is the culprit or ICC
vriship said:filed a paypal dispute:
the package was opened by me today. the phone and backdoor missing, package wasn't damaged at all. more over i just had a chat with a UPS agent she mentioned that you had mentioned the package to be carrying documents rather than a mobile phone. And had not even mentioned the package weight.
please refund the amount of 370$ that i paid you.
sasa110 said:the seller gave refund option of 3 days and he had no incentive to scam.
vriship, you got into a loss over something, now you are trying to recover the loss at the expense of someone else (the seller)? you filed a dispute, but never mentioned forwarding agent - which basically means you are concealing important information to try and manipulate the ebay dispute case in your favour because you are aware that in such cases buyers go scot-free while sellers are always punished. the poor seller will have to bear the loss of money and credibility for none of his fault, it seems.
not right, mate. :no:
please get over it and share the loss with green and try to get after dtdc, icc, instead of taking this shortcut. call the chennai suburban police (as per the TOI article) and file a complaint against dtdc and icc. icc's box must have been inspected by customs at the port of entry - let them prove that the phone was there!
Chennai Suburban Police
green, the seller can give info on the IMEI since he said he has the papers. or at any rate, he can call sprint and get the IMEI number.
kuduku said:Oh yes it has passed customs , I totally forgot
Courier company is at fault , file a complaint that is the only option left
vriship said:Update: the package which was received is having dimensions as 25x23x15 cms. volumetric weight comes upto 1.4375kgs.
and ICC invoice mentions volumetric weight as 2203 gms i.e. 2.203kg.. might be someone has changed the box itself..
will let icc know about this for sure...
The seller just escalated the dispute to a claim..
sasa110 said:the seller gave refund option of 3 days and he had no incentive to scam.
vriship, you got into a loss over something, now you are trying to recover the loss at the expense of someone else (the seller)? you filed a dispute, but never mentioned forwarding agent - which basically means you are concealing important information to try and manipulate the ebay dispute case in your favour because you are aware that in such cases buyers go scot-free while sellers are always punished. the poor seller will have to bear the loss of money and credibility for none of his fault, it seems.
not right, mate. :no:
please get over it and share the loss with green and try to get after dtdc, icc, instead of taking this shortcut. call the chennai suburban police (as per the TOI article) and file a complaint against dtdc and icc. icc's box must have been inspected by customs at the port of entry - let them prove that the phone wasn't there!
Chennai Suburban Police
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green, the seller can give info on the IMEI since he said he has the papers. or at any rate, he can call sprint and get the IMEI number.
kuduku said:Okay my experience
I have never personally used ICC PPO service as I have no faith in their duty paid thing as sasa11 just said
If they dont give receipt then they are making it up and making profit
I have always used there duty free option as not my headache then
they buy it and deliver it
SNS always give a duty receipt if charged and Karan and Anuradha have been kind enough to get 80% of my items duty free
They have a good setting in Mumbai thats why everything goes to Mumbai
There Delhi team is coming up so guys must be seeing shipment going to Delhi
Lack of my faith in ICC ensured that I bought my laptop through ebay India
they bought and listed on ebay India
In the discussion i totally missed it that customs had been charged
it would had got charged due to the weight and packing
The screenshot uploaded here shows cost as $200 dollars
OP who did that you or ICC
If ICC did it then no duty receipt but some entry log of duty free gift would be there
SNS packages are always opened and sealed again with their tape
but ICC packages came retailer sealed so it confuses everything again
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Any one who has been ICC PPO service can clarify whether there packages came retailer sealed or ICC sealed
gREen said:it should be
ICC or BLUEDART or DTDC....
if they made customs by verifing that the package contains the mobile., so will they find or refund the money
how to file.., maybe virship takes care of it.
and virship said theres difference in volumetric size... any help
Any one who has been ICC PPO service can clarify whether there packages came retailer sealed or ICC sealed