ICC World - Feedback Thread

manucitc

Disciple
Aug 8, 2012
842
474
152
Item Actual Weight Including Volumetric (lbs.): 1.06

ICC Shipping, Handling & Taxes: 674

Duty & Clearance Fees: Rs. 1,301
Insurance Fees: Rs. 240

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Total Due: 2,215

Order Mobile value was 310$ so duty & clearance fees is good in my case..
 

rdst_1

Skilled
May 10, 2009
3,387
1
2,814
328
Looks like I will have to call them and clarify a few things before I get anything shipped from them again.
 

josejeya26

Disciple
Jun 15, 2011
168
7
32
Chennai
Item Actual Weight Including Volumetric (lbs.): 1.1

ICC Shipping, Handling & Taxes: 674

Duty & Clearance Fees: Rs. 1,472

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Total Due: Rs. 2,146

Item value was $300[DOUBLEPOST=1375800791][/DOUBLEPOST]Is anyone able to contact their CS by phone? It`s always ringing, but no one seems to answer the call!
 
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sethuraman

Recruit
Aug 7, 2013
8
0
1
@varkey & @ josejeya26, I had ordered Optomo PT100 through ebay.com auction and used PPOBOX as shipping forwarder.I produced invoce & Seller address to them once i ordered from ebay.
My package had reached thier NY warehouse on 13th july and stuck there for almost 25 days. Their cusomer service giving nice promises but not keeping it up. Before 10 days,they said within 7 days they will delivered the package but still the package has not shipped from NY.
They said that now they are shipping small packages first like mobiles & laptops. But my projector is light weighted and small package. Why they are holding it for so long.
 

josejeya26

Disciple
Jun 15, 2011
168
7
32
Chennai
@varkey & @ josejeya26, I had ordered Optomo PT100 through ebay.com auction and used PPOBOX as shipping forwarder.I produced invoce & Seller address to them once i ordered from ebay.
My package had reached thier NY warehouse on 13th july and stuck there for almost 25 days. Their cusomer service giving nice promises but not keeping it up. Before 10 days,they said within 7 days they will delivered the package but still the package has not shipped from NY.
They said that now they are shipping small packages first like mobiles & laptops. But my projector is light weighted and small package. Why they are holding it for so long.

Hi,
My package delivered on the 8th July was only dispatched yesterday. Yours might take some time.
 

Ra.hul

Disciple
Nov 6, 2006
265
210
132
36
Vapi
Well I have lost a iPhone 5(Brand new) recently with them. They are telling it might be custom officers who has done this. If this is true Shame on Indian Customs. I think this is becoming like second Aramax. Five more phone theft cases are registered with them.
 

chetansha

Skilled
Jun 30, 2007
2,682
1
2,879
477
Coimbatore
Well I have lost a iPhone 5(Brand new) recently with them. They are telling it might be custom officers who has done this. If this is true Shame on Indian Customs

Not possible by customs , cos customs inspection us done in the presence of the importer or his agent or clearing agent etc
 

Ra.hul

Disciple
Nov 6, 2006
265
210
132
36
Vapi
Not possible by customs , cos customs inspection us done in the presence of the importer or his agent or clearing agent etc
Yea it's true but you know during inspection as already they were under pressure guy who was present there had been sent by them frequently for their hospitality. I am sure this has happen during that time well I am not alone in this part.
 

rdst_1

Skilled
May 10, 2009
3,387
1
2,814
328
This is sad. In case of SNS, USPS guys are stealing the phones. Over here at PPO, there is a new issue everyday.
I think it would be better if I were to get my own IEC and start dealing with ICCWorld myself, since they seem to be handling the shipping for PPOBox and iBhejo, etc.
 

josejeya26

Disciple
Jun 15, 2011
168
7
32
Chennai
This is sad. In case of SNS, USPS guys are stealing the phones. Over here at PPO, there is a new issue everyday.
I think it would be better if I were to get my own IEC and start dealing with ICCWorld myself, since they seem to be handling the shipping for PPOBox and iBhejo, etc.

Did you have any issues with SnS? There are many reports of thefts on packages shipped by USPS
 

rdst_1

Skilled
May 10, 2009
3,387
1
2,814
328
^Why not start a llc like ishopinternational/ppobox or ppobox, all u need is capital...

Capital is not a problem. Problem is having to deal with customs authorities and most importantly having presence in USA.
One of my friends is coming down from US and I wanted to discuss this with him. I know that if you don't undervalue or try to cheat, customs shouldn't be a problem.
 

prateekS

Skilled
Sep 19, 2012
2,544
426
128
31
Mumbai
Capital is not a problem. Problem is having to deal with customs authorities and most importantly having presence in USA.
One of my friends is coming down from US and I wanted to discuss this with him. I know that if you don't undervalue or try to cheat, customs shouldn't be a problem.
Also u can generate some serious revenue off it.

AFAIK doesn't Iccworld deal with the customs?
 

tech.addict

Skilled
Jun 19, 2005
1,801
255
172
Kolkata
They are telling it might be custom officers who has done this. If this is true Shame on Indian Customs.

Stealing from Customs inspection area is impossible. These areas in major airports like Mumbai/Delhi etc are under CCTV surveillance by CISF 24X7. Also, it is the duty of the CHA to check the contents and seal them after customs inspection. Even if a sample is to be drawn from import consignment for further examination/testing (fro medicine/food) it has to be recorded in the bill of entry and accounted for. It is the fault of the agent if this does not happen.
 

prateekS

Skilled
Sep 19, 2012
2,544
426
128
31
Mumbai
My dad is in Mumbai Customs, and mind you, it's the forwarders and the courier people who steal -_-..

He was at the airport and the port before.. Now my dad is posted in the postal appraising department..