This guys sucks big time....I ordered Dell N4050 from this guy on 26th June.1st July was last day to update the shipping details and he updated with fake ARAMEX details(which were not traceable) to avoid automatic refund process to start. I mailed him as well as called him and he assured that details are correct and it will take 1-2 days when i can check the AWB details online.
I waited for 3 days and it was same. I mailed him again on 4th and I got reply from him only on 7th saying that "couriers are not forwarding high value electronic items due to rain in some parts of india , you will have to wait till monday for this packet to be forwarded." Monday means 9th July, which was last day to receive the order. I declined to him and raised a refund request on 9th. Seller gets 5 days for appeal against refund.
On the last day i.e. 14th July he appealled for the same , and Ebay put the refund request on hold without talking to me. I contacted Ebay 4 times (3 times call and 1 mail) , and I was assured to get a call back from their Claims department (Santosh) , but I never received the call. On 19th suddenly, around 9 PM, i got mail from seller asking whether I need the laptop or not as if he was doing some favor to me. I called him and he told he can deliver the laptop by hand to me if i want. I said OK and finally he delivered the same to me on 20th July around 11 PM and he asked me to cancel the refund request. I said I will verify all details in morning and then only I will cancel the request .
On 22nd, I checked the system and I could see the warranty as 285 days instead of his listing clearly mentioning "1 year manufacturer warranty for imported model from Thailand" . I called him and he told me that you need to do a tag transfer and Dell will provide 365 days warranty from the day you do a tag transfer. I called Dell and I was told that I will get only 285 days warranty. I called the seller again and he told me that he can provide additional days sellers warranty if I want which I declined and asked for refund because this is not what I purchased. He collected the laptop from me within 15-20 minutes(how fast he was) and I proceeded with my refund request. This was approved same day finally by Ebay and I am still waiting for my money from Ebay.