Camera Problem with lens assembly in Sony W5 camera - please advise

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beginner007

Disciple
Jun 16, 2011
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Hi Friends

I have a Sony DSC-W5 and the cylinder holding the lens which comes out and goes in while zooming is not functioning. I mean when I power on to shoot mode the camera tries to push the cylinder outside but it can not. I saw some spring is there which has been came out of some gear. But I can not fix it.

I took it to a authorized Sony service center and surprising those people are saying you have to change the lens !!! They told me you have to buy the whole assemble along with the new lens. I surprise while my lens is intact without any problem, still they are saying I need to add a new lens which costs Rs 5,000.00 :hap5: Even a new Sony DSC-W5 will cost less than Rs 5,000.00 now !!!

I want to know from experts is the service center saying truth or just want to sell a new pair of lens to me ??? Should I take it to Sony service center instead of authorized service center ?

Please help.
 
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beginner007

Disciple
Jun 16, 2011
100
1
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Re: Is it really true ?

karizma.r2008 said:
how old is the camera?
Click to expand...

I had bought it in Nov 2006 from Amsterdam, and was performing fantastic till date until my daughter played with it :(
 
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karizma.r2008

Adept
May 21, 2011
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Re: Is it really true ?

yes just take to a local service station and they can get your camera fixed at a lot lesser price. and please don't scold your daughter for damaging, who knows, today she is showing interest in camera and maybe tomorrow she can become a professional photographer... ;-)
 
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beginner007

Disciple
Jun 16, 2011
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1
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Re: Is it really true ?

Thank you friends for your replies.

I was thinking to go to a Sony service center tomorrow, but I'll take it to any local technician.

But still I'll have to pay approx Rs 200/- to that authorized sony guy for inspection charges :(
 
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