PC Peripherals Good experience with Viewsonic A.S.S.

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Eazy

Skilled
Mar 23, 2005
4,607
193
0
Last week I had a problem with my Viewsonic 2245 monitor flashing white screens during shut down / power off procedures.

I phoned the Viewsonic toll free number 1800119999 and was promised a visit by an engineer within 2 working days, and sure enough the person was here on the second day, he changed 5 capacitors which had leaked and the monitor is fine again.

I had become a bit apprehensive about having bought a Viewsonic after reading bad reports about their A.S.S. - but they seem to have improved their service. :clap:
 
m0h1t

m0h1t

drinks like a fish
Patron
Sep 29, 2007
1,985
524
202
A month back I also had some issues w/ my vx1940w.

I called the customer support on two different occasions, the service guy showed up within 24hours and 48hours respectively.
 
thetoxicmind

thetoxicmind

ex-Mod
Jun 3, 2007
3,530
118
102
123
Interweb
Eazy said:
Last week I had a problem with my Viewsonic 2245 monitor flashing white screens during shut down / power off procedures.

I phoned the Viewsonic toll free number 1800119999 and was promised a visit by an engineer within 2 working days, and sure enough the person was here on the second day, he changed 5 capacitors which had leaked and the monitor is fine again.

I had become a bit apprehensive about having bought a Viewsonic after reading bad reports about their A.S.S. - but they seem to have improved their service. :clap:
Click to expand...

I suppose one of Viewsonic's support team personnel was a member at TE. :p
Glad to know its all better now !
Rather learn it the hard way than not learn at all.
 
tarey_g

tarey_g

Adept
May 7, 2008
244
2
78
110
Pune
Good news for me, I am getting Viewsonic VX 2240 monitor and was worried about the support. I think there is now less to worry :)
 
B

bigbyte

Skilled
May 14, 2007
1,346
268
172
So what say guys...shall we purchase Viewsonic VX 2240 as I think going by specs, it is presently best VFM for a 22" LCD
 
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clansman77

Disciple
Dec 9, 2006
45
0
0
46
viewsonic service sucks big time.there is no change in policy as far as i know.these i believe are isolated incidents that you got.my rma is pending for the last TWO MONTHS FOR parts unavailability and they are not even giving me a replacement monitor.
AVOID VIEWSONIC AT ALL COST !!!:mad:
 
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clown_abhi

Skilled
Sep 27, 2007
1,587
63
137
39
Well, this white screen thingie is in my Samsung 2233SW as well. During shutdowns, after a second or two a bright flash happens. Is it a issue?

I guess it the discharge or something like that. :huh:
 
Ethan_Hunt

Ethan_Hunt

Secret Agent Man
Skilled
May 12, 2005
8,240
430
222
39
Bombay
Even I had a similar experience with my CRT Viewsonic monitor a year ago. The menu started auto-popping up & would just stay there. Called up their CC & they sent an engineer the very next day, right on time. He fixed it that very instant & said it was a common moisture accumulation issue. No issues since then. :)
 
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clansman77

Disciple
Dec 9, 2006
45
0
0
46
May be the service support is good only in the metros/selected cities.
The service of viewsonic in kerala is very bad.sucks big time even in cochin....
 
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