Some concerns about Airtel's DTH CC - It continuees .....
I am not sure if this is the right section, but it is regarding my experience buying Airtel's DTH services (well, I have not yet bought )
Well, it all started couple of days back when i decided that I would like to go for DTH from my crappy cable guy. I talked to my family regarding channels to choose etc.
Armed with information needed, I hit the net and got prices from the respective DTH operator's site also searched TE and couple of other forums. Finally decided that I want to go with Airtel. The list of dealer phone numbers for my place resulted in phone being non existent, switched off and finally a call which a ~5 year old kid picked up. Finally I filled in the short form in AIrtel's website so that someone can call me regarding the packages (Actually I wanted South Economy Pack which is not available for me to buy online).
Today around an hour back I got a call. The girl told me that she was calling regarding Airtels DTH connection I had requested for. So I talked to her about the particular package and she quoted me 3190 for it and she said that she had already mailed me the link for online purchase with a product ID which I could enter and do the payment. She asked me twice when I am going to do it. I told that I will make the payment later tonight and we ended the call.
After sometime, I just wanted to make sure the package was right and opened the mail she had sent me. First thing that surprised me was that her email was not from Airtel. I still thought that since most of the companies outsource such sales calls, it might be from some call center. Then came the big part. The online payment link she had sent me is not Airtel's. Its some other site and thats what made me real mad.
I am not sure if divulging the URLs is a good idea (I will, if it helps figuring out whats happening), but I have seen the two sites after this. The girl's email address is from one and the purchase link is something else. Both look like some generic sales websites for electronic goods and services. Whatever it is, I am not interested in doing any business with those websites.
The only people I have talked about my DTH plans are my wife, mother and a cousin. And I am sure none of them are Airtel's or any other sales channel agents The only place I have entered my information is Airtel's own website. Still I get a call, which anyway I was expecting and to my utter disbelief, the lady gives me a non Airtel url for me to buy from. I am definitely not comfortable doing a payment at a website that is not known. And I am aghast at Airtel's business practices. What are they really upto?
I am not sure if this is the right section, but it is regarding my experience buying Airtel's DTH services (well, I have not yet bought )
Well, it all started couple of days back when i decided that I would like to go for DTH from my crappy cable guy. I talked to my family regarding channels to choose etc.
Armed with information needed, I hit the net and got prices from the respective DTH operator's site also searched TE and couple of other forums. Finally decided that I want to go with Airtel. The list of dealer phone numbers for my place resulted in phone being non existent, switched off and finally a call which a ~5 year old kid picked up. Finally I filled in the short form in AIrtel's website so that someone can call me regarding the packages (Actually I wanted South Economy Pack which is not available for me to buy online).
Today around an hour back I got a call. The girl told me that she was calling regarding Airtels DTH connection I had requested for. So I talked to her about the particular package and she quoted me 3190 for it and she said that she had already mailed me the link for online purchase with a product ID which I could enter and do the payment. She asked me twice when I am going to do it. I told that I will make the payment later tonight and we ended the call.
After sometime, I just wanted to make sure the package was right and opened the mail she had sent me. First thing that surprised me was that her email was not from Airtel. I still thought that since most of the companies outsource such sales calls, it might be from some call center. Then came the big part. The online payment link she had sent me is not Airtel's. Its some other site and thats what made me real mad.
I am not sure if divulging the URLs is a good idea (I will, if it helps figuring out whats happening), but I have seen the two sites after this. The girl's email address is from one and the purchase link is something else. Both look like some generic sales websites for electronic goods and services. Whatever it is, I am not interested in doing any business with those websites.
The only people I have talked about my DTH plans are my wife, mother and a cousin. And I am sure none of them are Airtel's or any other sales channel agents The only place I have entered my information is Airtel's own website. Still I get a call, which anyway I was expecting and to my utter disbelief, the lady gives me a non Airtel url for me to buy from. I am definitely not comfortable doing a payment at a website that is not known. And I am aghast at Airtel's business practices. What are they really upto?