Android [Solved] Cannot update apps and cannot open Playstore on Redmi 7A.

iPwnz

iPwnz

Brutally Honest
Skilled
Nov 30, 2011
3,537
2,048
327
Pandora
We have a Redmi 7A which has problems opening apps and updating. Apps like whatsapp won't open and it asks to be updated
When trying to update whatsapp the app opens up the xiaomi app store (?) which says the app is not available.

Screenshot_20220524-224428_Photos.jpg

Trying to open Google play store doesn't work.
Screenshot_20220524-224526_Photos~2.jpg
I followed a few guides online and have cleared cache and data of the playstore app and it doesn't help.

Anyone any idea?
 
S

Silent47Assassin

Disciple
Feb 14, 2012
182
131
107
Is there an update pending for Google Play Services? If so, please update it first and retry. This model has Android 9 or 10 (via update), so there is no reason for WhatsApp to not work on this device.

Another option is to do a factory reset and restore apps from a previous Google One backup. This will automatically install the latest version of the backed up app at the time of restoring, assuming that all the affected apps were previously installed at the time the backup was created.
 
iPwnz

iPwnz

Brutally Honest
Skilled
Nov 30, 2011
3,537
2,048
327
Pandora
Over 2GB storage left and factory reset is not an option. The app updates always open up the Xiaomi app store and not even the Playstore.
 
iPwnz

iPwnz

Brutally Honest
Skilled
Nov 30, 2011
3,537
2,048
327
Pandora
I don't know. It's not my phone. I wanted to self-repair it if its a software issue. Don't all phones come with Playstore pre-installed?
Just another reason why I hate cheap Chinese phones. Software is a pain.
 
S

sauravghosh

Adept
Jul 18, 2017
804
627
132
Kolkata
Can you disable that Ximi store? Maybe that will allow play store to open? Don't know man. This is one of those situations where you will search for a solution for hours, watch Indians uploading many videos titled solved/solution/trick but all will be BS and you will eventually have to end up formatting the device. Also, if it's just one or two specific apps you need to update then download the latest versions from apkmirror and plain sideload them.

In long term, donate the phone to some poor and buy a decent phone.
 
  • Like
Reactions: Kaleen Bhaiya
blr_p

blr_p

Skilled
Apr 11, 2007
8,732
1
3,044
376
iPwnz said:
I don't know. It's not my phone. I wanted to self-repair it if its a software issue. Don't all phones come with Playstore pre-installed?
Just another reason why I hate cheap Chinese phones. Software is a pain.
Click to expand...
If they have a global ROM i think they come preinstalled with playstore

What puzzles is why did playstore suddenly stop working?

Ask them if they've installed apps from the playstore before and since when has this playstore problem occurred
 
iPwnz

iPwnz

Brutally Honest
Skilled
Nov 30, 2011
3,537
2,048
327
Pandora
blr_p said:
IfRe-install playstore.

krispitech.com

How to Install the Google Play Store on the Redmi 7 & 7a - Android Explained

If you imported your Xiaomi Redmi 7 from China then it does not come with the Google Play Store installed but you can do install it by following this tutorial.
krispitech.com krispitech.com
Click to expand...
This didn't work because the phone is Indian version and not imported and the app came pre-installed.
I don't know what I did but I was able to get it back to running, for now. Playstore works and I've updated WhatsApp.
Thanks guys.
sauravghosh said:
Don't know man. This is one of those situations where you will search for a solution for hours, watch Indians uploading many videos titled solved/solution/trick but all will be BS and you will eventually have to end up formatting the device.
Click to expand...
Haha so true. I knew that the YouTube algo would screw me up so I searched for the videos in private mode lol.
sauravghosh said:
In long term, donate the phone to some poor and buy a decent phone.
Click to expand...
Yeah agreed. Cheap Chinese crap not reliable at all. Get stock Android guys.
 
Top Bottom