PPOBox guys claim that they haven't received the package ?

maniac8828

Disciple
Jun 8, 2011
103
11
32
I wanted some suggestion/advise on how to deal with PPOBox fraud.

I recently bought a mobile from US and used PPOBox NY address to get it shipped. The seller used USPS Priority mail and sent the phone. It was a Delivery Confirmation shipment.

The tracking status on USPS website shows delivered on July 15.

But the PPOBox guys claim that they haven't received the package.

What should I do now ? Any help/advise will be highly appreciated. These PPOBox guys have started acting very rude Many of their shipments are stuck in customs and I saw many bad feedback and unhappy customers on their feedback page in the last 2 weeks.
 

maniac8828

Disciple
Jun 8, 2011
103
11
32
Sorry if it sounds stupid, but just reconfirm the address where the package was sent.

Already done that bro. The only thing I fear that since it is without signature confirmation, not sure if those guys are trying to make some extra money...
 

destiny

Think Different
Adept
Oct 25, 2010
882
145
82
Bombay
Ya they have started acting weird and rude over Phone
My three packages are stuck with them since last 17 days and there is no update what so ever
No one answer Call no one reverts mails.
Seems like a big scam is going to open
 

sharktale1212

Skilled
May 27, 2008
1,014
361
171
Check their website for the update. They have acknowledged shipments are having issues cause they are being audited by the government.
 

maniac8828

Disciple
Jun 8, 2011
103
11
32
For my shipment they haven't even acknowledged the receipt on their US address...
And another one is stuck in customs..[DOUBLEPOST=1374306356][/DOUBLEPOST]
Check their website for the update. They have acknowledged shipments are having issues cause they are being audited by the government.

Btw, where have they given details on issues. I don't see anything...
 

sharktale1212

Skilled
May 27, 2008
1,014
361
171
For my shipment they haven't even acknowledged the receipt on their US address...
And another one is stuck in customs..[DOUBLEPOST=1374306356][/DOUBLEPOST]

Btw, where have they given details on issues. I don't see anything...
Its there on their website main page. @destiny I am not defending them, just saying there is an update. I was going to order a mbp via them but after reading their site decided not to. Instead using hopshopgo
 
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maniac8828

Disciple
Jun 8, 2011
103
11
32
Its there on their website main page. @destiny I am not defending them, just saying there is an update. I was going to order a mbp via them but after reading their site decided not to. Instead using hopshopgo


Oh ok, its not shipment specific update, just a general one. Btw, how is feedback and charges on hopshopgo? Are they good?
 
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sharktale1212

Skilled
May 27, 2008
1,014
361
171
Well I was going to use them for the first time so not sure about the service. Shipping Charges are a bit high so going with SnS instead, they normally piss me off with their lethargic service but shipping is low compared to hopshopgo
 

prateekS

Skilled
Sep 19, 2012
2,544
426
128
31
Mumbai
AFAIK ppobox never paid any customs duty, or sneaked in most shipments in bulk clearing, and that has now caught up with them.
 

sharktale1212

Skilled
May 27, 2008
1,014
361
171
AFAIK ppobox never paid any customs duty, or sneaked in most shipments in bulk clearing, and that has now caught up with them.
I think even SnS does bulk clearing, that's why you don't get an itemised bill of clearing instead you get a huge list of items in the custom sheet.
 

chetansha

Skilled
Jun 30, 2007
2,683
1
2,888
477
Coimbatore
They sent me an invoice 20 days back and i paid for it , but i havent got my phone yet. they say custom audit. Also one item was delivered to NY, and hasnt moved from there for 15 days. its so frustrating.
 

mutant

Skilled
Jan 30, 2008
1,234
393
172
Kolkata, West Bengal
PPOBox sucks...i had one of my signature confirmation package delivered to the, which they kept denying, finally after so much trying n all, they accepted that they have the package and that its already in Mumbai...very very fishy if you ask me. Stopped using them after that and this was like 3-4 months ago.
 

prateekS

Skilled
Sep 19, 2012
2,544
426
128
31
Mumbai
I think even SnS does bulk clearing, that's why you don't get an itemised bill of clearing instead you get a huge list of items in the custom sheet.
Ppobox.com doesn't give clearance proof.
Ishopinternational does not provide the invoice.

I undervalued a ppobox.com package 600$ lesser than actual. Nothing verified. Even though invoice was in package.

Charging us customs are the only way they earn, as their shipping charges aren't that high, also unlike sns, they're not the freight forwarder, they use services of ICCWORLD, just like ishopinternational.
 

maniac8828

Disciple
Jun 8, 2011
103
11
32
PPOBox sucks...i had one of my signature confirmation package delivered to the, which they kept denying, finally after so much trying n all, they accepted that they have the package and that its already in Mumbai...very very fishy if you ask me. Stopped using them after that and this was like 3-4 months ago.

Yep this is my last with them. Which one do you use now?
 

maniac8828

Disciple
Jun 8, 2011
103
11
32
Ppobox.com doesn't give clearance proof.
Ishopinternational does not provide the invoice.

I undervalued a ppobox.com package 600$ lesser than actual. Nothing verified. Even though invoice was in package.

Charging us customs are the only way they earn, as their shipping charges aren't that high, also unlike sns, they're not the freight forwarder, they use services of ICCWORLD, just like ishopinternational.

Yep, their shipping charges are the lowest. And till now there weren't any problems at all. Looks like good days are over :(
 

sharktale1212

Skilled
May 27, 2008
1,014
361
171
Ppobox.com doesn't give clearance proof.
Ishopinternational does not provide the invoice.

I undervalued a ppobox.com package 600$ lesser than actual. Nothing verified. Even though invoice was in package.

Charging us customs are the only way they earn, as their shipping charges aren't that high, also unlike sns, they're not the freight forwarder, they use services of ICCWORLD, just like ishopinternational.
Iccworld and ppobox is the under same umbrella company. You can check icc world website, ppobox is listed under services.
And they have provided me with proof both times i have used them cause i like to see my charges.
 

prateekS

Skilled
Sep 19, 2012
2,544
426
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Mumbai
^No mate.

ICCWORLD is the company involved in shipping from USA<----> India.

PPOBOX and ISHOPINTERNATIONAL are LLC's (limited liability companies) , who use the services of ICCWORLD.

EDIT: Ibhejo is also a LLC using the services of ICCWORLD.

They are all companies using ICCWORLD's freight forwarding service.
 

sharktale1212

Skilled
May 27, 2008
1,014
361
171
^No mate.

ICCWORLD is the company involved in shipping from USA<----> India.

PPOBOX and ISHOPINTERNATIONAL are LLC's (limited liability companies) , who use the services of ICCWORLD.

EDIT: Ibhejo is also a LLC using the services of ICCWORLD.

They are all companies using ICCWORLD's freight forwarding service.
Then why do they list PPOBOX as a service on their website? If you don't know the link, here it is:
http://www.iccworld.com/ (top panel 5th item)
or http://www.iccworld.com/sitemap.asp
or http://www.iccworld.com/ppo.asp
They neither mention Ishopinternal nor Ibhejo which might be a different companies.
If you still insist they are not "shipping from USA<----> India",then whatever floats your boat.