WP Lumia 920 not booting out of the box

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geturchiru

Disciple
Aug 26, 2009
64
18
71
40
Hi,
I got a new lumia 920 from FK today and when I start to power it up nothing came up. I plugged in the charger and tried and it still did not power up. I hear a sound when I plug the charger and nothing after that. When I keep pressing the power button, the screen is lit with a very very dim light(can be seen only in darkness) and stays that way until I press the power key again after which it goes off completely (similar to lock/unlock except that nothing on the screen). sim is not inserted yet. I tried booting up after charging for an hour after removing the charger but no go. I raised a complaint with FK and CC told that some technician will follow up. Meanwhile any of you guys heard or faced this type of issue please help.
Thanks
 
mithun

mithun

Adept
Nov 24, 2007
381
170
133
Kolkata
Press and hold the Volume down and Power buttons together for 10-15 seconds or until the phone vibrates, see if that helps
 
raksrules

raksrules

Elite
Aug 30, 2007
11,173
3,428
453
Mumbai
@geturchiru

You are probably not the only person who is facing issues with the Nokia Lumia 920 bought from FK during their Diwali sale. Two people from my company got the same mobile and both developed display issues in just 1 day or so.
They are speculating flipkart sold them defective handsets in their stupid Diwali sale.
Did flipkart take this opportunity to offload defective 920 handsets to unsuspecting customers ?
 
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geturchiru

Disciple
Aug 26, 2009
64
18
71
40
@mithun,
Tried that hard reset procedure. still no luck.
@raksrules
may be problem is with that batch of manufacturing that FK is trying to offload. I don't see any other reason as it is sealed box. what did your colleagues do to resolve the issue. I'm thinking I should just get a refund and leave this
 
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geturchiru

Disciple
Aug 26, 2009
64
18
71
40
^ Yes. I did contact them. I'll wait for their replacement and see how that goes. If that fails too, I'll cancel the order(I guess I can do that if the replacement fails). I suspect their whole batch of inventory might be having issues.
@raksrules, Mine was delivered from Kolkata branch and its 2013 March import. what about your colleagues?
 
subham

subham

Grey matters here
Adept
Aug 20, 2012
365
62
118
Patna
i had faced same issue with lumia 620, it refused to boot , when pluging the charger ery dim light came like urs
what i did is i cleaned the contact surface of battery with pointed metal object and scrubed metal prongs which touch battery with scissors rough side and then touch all the battery contact surface with my tounge and it felt sour in taste(jib satana battery me) TADA it worked for me, the phone came back to life after being dead for more than a day and its working perfectly till now.
 
raksrules

raksrules

Elite
Aug 30, 2007
11,173
3,428
453
Mumbai
What if the port gets damaged somehow when using the metal prongs or whatever it is.
Out of the box the phone should ideally not have issues and if it has then the company should replace it.
 
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geturchiru

Disciple
Aug 26, 2009
64
18
71
40
Flipkart was not able to fix the problem and they refunded the amount as the same color is OOS now. Missed a good deal of 15% cashback and at 21.5K. Missed the amazon deal too :(
Thanks guys for the help and suggestions
 
vyral_143

vyral_143

Jarvis
Staff member
Super Mod
Nov 28, 2011
3,673
2,047
332
香港
Superbad said:
Everybody who ordered a 920 on FK have got a dead phone.
Click to expand...

Can not agree. A friend of mine & his boss, both bought it from FK together. They are working fine for 4 days now. They may or may not develop issue is due course of time but out of the box, both are working perfect.
 
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