I wonder how this works! On many company contact Email IDs, you'll find an ID that starts with info@xyz.in or info@xyz.com where "xyz" is the variable for the company name.
In this particular case, a company's Legal and Support Team both reply from info@xyz.in. Note that. Do companies appoint the same mail ID to all departments? If yes, why?
Now, my questions. Please answer them -
1. Is there any way to check if the mail(s) are actually sent from info@xyz.in's inbox or if support and legal are just deceiving you by mailing from info@xyz.in?
2. When the support team or the legal team of a company reply from info@xyz.in, while their actual ID being something else (e.g. support@xyz.in or legal@xyz.in) does that reply/mail get saved in the inbox/sent mail of info@xyz.in? Or does it get saved on the actual mail ID(s) of the sender (e.g. support@xyz.in or legal@xyz.in)?
3. Does mailing as somebody else as explained here - https://support.google.com/mail/answer/22370?hl=en - mean that the that second mail ID (info@xyz.in)'s inbox remains forever clean until and unless somebody actually logs into info@xyz.in and sends a mail from there?
4. When both departments (Support and Legal) mail from the same mail ID info@xyz.in, is it possible for one department to not know about the other unless a department e.g. support@xyz.in is mailing as info@xyz.in using the methods explained here https://support.google.com/mail/answer/22370?hl=en or any other if applicable?
5. You and support@xyz.in engage in a discussion on a email thread. You suddenly get a reply from info@xyz.in. info@xyz.in, out of nowhere, replies to your mail. Note that. Now -
Note - In this case, neither you nor support@xyz.in ever add anybody else (i.e info@xyz.in) as a joint participant during the conversation. This means two things -
In this particular case, a company's Legal and Support Team both reply from info@xyz.in. Note that. Do companies appoint the same mail ID to all departments? If yes, why?
Now, my questions. Please answer them -
1. Is there any way to check if the mail(s) are actually sent from info@xyz.in's inbox or if support and legal are just deceiving you by mailing from info@xyz.in?
2. When the support team or the legal team of a company reply from info@xyz.in, while their actual ID being something else (e.g. support@xyz.in or legal@xyz.in) does that reply/mail get saved in the inbox/sent mail of info@xyz.in? Or does it get saved on the actual mail ID(s) of the sender (e.g. support@xyz.in or legal@xyz.in)?
3. Does mailing as somebody else as explained here - https://support.google.com/mail/answer/22370?hl=en - mean that the that second mail ID (info@xyz.in)'s inbox remains forever clean until and unless somebody actually logs into info@xyz.in and sends a mail from there?
4. When both departments (Support and Legal) mail from the same mail ID info@xyz.in, is it possible for one department to not know about the other unless a department e.g. support@xyz.in is mailing as info@xyz.in using the methods explained here https://support.google.com/mail/answer/22370?hl=en or any other if applicable?
5. You and support@xyz.in engage in a discussion on a email thread. You suddenly get a reply from info@xyz.in. info@xyz.in, out of nowhere, replies to your mail. Note that. Now -
Note - In this case, neither you nor support@xyz.in ever add anybody else (i.e info@xyz.in) as a joint participant during the conversation. This means two things -
i) Either support@xyz.in is replying from info@xyz.in.
ii) Or this means that the mail in question (which info@xyz.in replied to) was initially replied to by support@xyz.in while removing you as a recipient and adding info@xyz.in as the receiver. Once info@xyz.in received that, info@xyz.in replied to it adding only you as the recipient. Thus you ended up getting a reply from info@xyz.in.
Am I right or wrong?
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