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Consumer Harassment, the Mitsu.in way
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<blockquote data-quote="rootyme" data-source="post: 2483308" data-attributes="member: 90940"><p>I wholeheartedly agree with all this. But please go through the cascade of events again and tell me if this company is just a little unprofessional or the case is much more serious than that.</p><p>[USER=76792]@rsaeon[/USER] I'll put put here again what exactly has happened since I provided them my Aadhar immediately:</p><p><span style="font-size: 18px">1. Aadhar submitted by me.</span></p><p><span style="font-size: 18px">2. Mitsu's order to update address within 48 hours sent without a documentation link or any written guide but with a 500 rupee warning.</span></p><p><span style="font-size: 18px">3. I send a mail writing down the steps myself and asking them to confirm it's right or wrong. <strong>They IGNORE THAT</strong>.</span></p><p><span style="font-size: 18px">4. I send another mail 3 hours later after following my steps and requesting them to confirm I am not violating anything. <strong>They IGNORE THAT</strong>.</span></p><p><span style="font-size: 18px">5. 23 hours pass and instead of telling me what I am missing they finally send the two KB articles and <strong>completely IGNORE my 2 previous mails</strong>.</span></p><p><span style="font-size: 18px">6. I ensure that my address is updated according to both KB articles. Send them an email within 30 minutes to confirm that I no longer violate any rules. </span><strong><span style="font-size: 18px">They IGNORE THAT</span></strong><span style="font-size: 18px">.</span></p><p><span style="font-size: 18px">7. 4 hours pass and I send another mail in HUGE LETTERS requesting them to verify and tell me if I am violating any rules. <strong>They IGNORE THAT</strong>.</span></p><p><span style="font-size: 18px">8. They INGORE ALL MY MAILS for 48 hours and once that period was over THEY CHANGED MY ADDRESS BACK to my sign up input. And report it to Nixi. They called and screamed and sent personal threats for posting this on TechEnclave. <strong>What do you think I was asking them to verify repeatedly if it was the same input?</strong></span></p><p><span style="font-size: 18px">9. They doctored the replies from me on the final mail that they sent to Nixi for suspending my domain. Yes, <strong>my Aadhar card submission reply is missing from their domain suspension mail</strong>. They are trying to tell Nixi that<strong> I never submitted my KYC and didn't comply</strong>. </span></p><p><span style="font-size: 18px"></span></p><p><span style="font-size: 18px">Are you sure this company is just a little unprofessional and I deserve all this because I didn't look up all the requirements before sign up?</span></p><p><span style="font-size: 18px"></span></p><p><span style="font-size: 18px">Also my apologies to [USER=47646]@invisiblebond[/USER] . I'm sorry but I have been panicking hard. Didn't mean any disrespect to you.</span></p></blockquote><p></p>
[QUOTE="rootyme, post: 2483308, member: 90940"] I wholeheartedly agree with all this. But please go through the cascade of events again and tell me if this company is just a little unprofessional or the case is much more serious than that. [USER=76792]@rsaeon[/USER] I'll put put here again what exactly has happened since I provided them my Aadhar immediately: [SIZE=5]1. Aadhar submitted by me. 2. Mitsu's order to update address within 48 hours sent without a documentation link or any written guide but with a 500 rupee warning. 3. I send a mail writing down the steps myself and asking them to confirm it's right or wrong. [B]They IGNORE THAT[/B]. 4. I send another mail 3 hours later after following my steps and requesting them to confirm I am not violating anything. [B]They IGNORE THAT[/B]. 5. 23 hours pass and instead of telling me what I am missing they finally send the two KB articles and [B]completely IGNORE my 2 previous mails[/B]. 6. I ensure that my address is updated according to both KB articles. Send them an email within 30 minutes to confirm that I no longer violate any rules. [/SIZE][B][SIZE=5]They IGNORE THAT[/SIZE][/B][SIZE=5]. 7. 4 hours pass and I send another mail in HUGE LETTERS requesting them to verify and tell me if I am violating any rules. [B]They IGNORE THAT[/B]. 8. They INGORE ALL MY MAILS for 48 hours and once that period was over THEY CHANGED MY ADDRESS BACK to my sign up input. And report it to Nixi. They called and screamed and sent personal threats for posting this on TechEnclave. [B]What do you think I was asking them to verify repeatedly if it was the same input?[/B] 9. They doctored the replies from me on the final mail that they sent to Nixi for suspending my domain. Yes, [B]my Aadhar card submission reply is missing from their domain suspension mail[/B]. They are trying to tell Nixi that[B] I never submitted my KYC and didn't comply[/B]. Are you sure this company is just a little unprofessional and I deserve all this because I didn't look up all the requirements before sign up? Also my apologies to [USER=47646]@invisiblebond[/USER] . I'm sorry but I have been panicking hard. Didn't mean any disrespect to you.[/SIZE] [/QUOTE]
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