You haven't heard the horror story experiences, I see.
Yes, but not all centres follow it. Some take physically pristine products and send damaged products back too.
So my advice was only to avoid such mishaps.
Graphic Cards Can we RMA a GPU for high temps?
- Thread starter Silent47Assassin
- Start date
Yes, but not all centres follow it. Some take physically pristine products and send damaged products back too.
So my advice was only to avoid such mishaps.
Strange, all the service centres I have been to recently they inspect the product first & only after confirming no physical damage they issue the rma receipt. Similarly at the time of taking it back they ask to sign the rma receipt after checking product & I never signed before making sure everything is ok.
There is not need for that . When they accept the card it automatically means they have goner through the card and there is no physical damage.
I'm in a similar situation. I currently have a Colorful RTX 3070 Battle-Ax with 4 months warranty left. It's shutting down after crossing 93° occasionally while playing HellDivers 2 on the "High" Preset. I have tried undervolting and reducing power limit. It only delays the inevitable shut down. The card has never been open and it's fairly clean and dust free on the outside. But I'm guessing that the thermal pads and grease are failing.
I've emailed RPtech and they have responded, asking me to send them front, back and invoice of the GPU and a video of the problem. So I did that yesterday at around 2pm. Now waiting for their response.
I've emailed RPtech and they have responded, asking me to send them front, back and invoice of the GPU and a video of the problem. So I did that yesterday at around 2pm. Now waiting for their response.
BTW @Abhijat did you get the new card?
Did you RMA the card in the end? If so, what was the outcome?
Is rptech service center nearby to you, if yes just should have gone there and rmaed it.
I've read somewhere that I should be emailing them first so that they can generate a token for me. Then only should I visit the service center. So I did that first as I was unsure if Colorful is serviced by RPTech.
Yes their service center is around 30 mins away from me.
Just go there and submit it, share the reason there only as they will ask.....i did it same way last year.
No need to mail them
Yea it took around 2 months, they told me that 3080ti isnt available in stock, they can send 4080 super instead. I said yes and got it in a few days
Not yet. I'm currently out of town but plan to visit the service centre once I'm back.
I had mixed review for Gigabyte... according to them temp below 90 is fine I was having 85-88 deg constant with fans at 100%
Last I could make them is repaste and then temp were 80-82 which I do feel is still higher
Last I could make them is repaste and then temp were 80-82 which I do feel is still higher
You can cross verify by mailing to gigabyte support and also check on web for sources to verify the claim of service center
What temps were these? Please specify.
GPU? Hot Spot? Memory Junction?
If these were GPU temps, then check your Hotspot/Memory temps. They could be way higher (normally the delta is 15-20c compared to GPU temps).
These were gpu temps and yes hotspots were 101-103 deg or something.
Well I'll drop a mail to gigabyte as well to understand more about their policy butfor now I sold the gpu off and got a MSI Suprim X instead which has been much cooler
Hey, can i get an ASUS GPU RMA done, when the warranty left is only 1 months. Also the GPU was previously RMAed and i don't have invoice or RMA slip now.