I gave my 8600 gt xfx card for r.m.a at rashi @ lammy on feb 1st week.(It wouldn`t give display). When I produced the card, they said a component was missing (a resistor or something) from the card, and it has to be sent to hq for inspection.(There can`t be any physical damage as far as i can say.
And after inspection at hq they will inform me of the r.m.a procedure. Though resistant i agreed and gave it to them for further inspection as i had no further option.
They never called me/mailed me any info. And would never attend the calls. Also I couldn`t go to lammy as I never found time. And finally yesterday they answered my telephone call.
Upon Inquiring they said that as the component was missing,they won`t r.m.a it. I insisted on speaking to the manager, and the lady on the phone transferred it to somebody else, who argued that as comp. is missing, nothing can be done.
I asked them if it could be repaired at my cost, he blatantly told me that i`d have to buy a new card and nothing can be done of the old card.
I have warranty on that card for almost a year more, and I just don`t know what to do now.
Plz advice me guys to what i should be doing now. I have a few days for my decision.
Anybody faced the same issue ? What to do now ?
And after inspection at hq they will inform me of the r.m.a procedure. Though resistant i agreed and gave it to them for further inspection as i had no further option.
They never called me/mailed me any info. And would never attend the calls. Also I couldn`t go to lammy as I never found time. And finally yesterday they answered my telephone call.
Upon Inquiring they said that as the component was missing,they won`t r.m.a it. I insisted on speaking to the manager, and the lady on the phone transferred it to somebody else, who argued that as comp. is missing, nothing can be done.
I asked them if it could be repaired at my cost, he blatantly told me that i`d have to buy a new card and nothing can be done of the old card.
I have warranty on that card for almost a year more, and I just don`t know what to do now.
Plz advice me guys to what i should be doing now. I have a few days for my decision.
Anybody faced the same issue ? What to do now ?