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Yebhi - Feedback Thread
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<blockquote data-quote="kooabs03" data-source="post: 1845638" data-attributes="member: 11166"><p>I bought leather shoes form yebhi in last week of March.</p><p>After the deliver I found that there is a slight manufacturing defect and informed Yebhi about the same.</p><p>At first they refused to take back the good stating their 24hrs return policy for damaged goods.</p><p>They however, agreed to replacement after i requested them nicely (sarcasm).</p><p> </p><p>They scheduled a pickup for Saturday. I got a call from the Yebhi logistic and i told him, he can come for pickup in 30 min as I was busy with a client.</p><p> </p><p>The logistic rep said, no issues he will do the pickup on Monday. I also received a message from Yebhi confirming the same.</p><p> </p><p>However on Monday I didnot receive any call from Logistics. I called up logistics and they informed that they will pickup the good on Saturday. </p><p> </p><p>On Saturday I called the logistic rep only to know that pickup has been cancelled because of delay.</p><p>i told the supervisor that it was the rep, but supervisor said he cant help. </p><p> </p><p>Yebhi customer service called me and said I am out of 30 days so they wont exchange the shoe. </p><p> </p><p>I informed that the pickup request/complaint was placed within the timeframe. </p><p> </p><p>They just said they cant help and disconnected.</p><p> </p><p>So now I am stuck with a defective pair of shoe <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite4" alt=":mad:" title="Mad :mad:" loading="lazy" data-shortname=":mad:" /></p><p></p><p><strong>Conclusion: </strong>Yebhi offers some great deals, but make sure to check the merchandise within 24hrs and send a mail from your registered mail ID for any defects.As for me, I have decided not to deal with Yebhi anymore.</p></blockquote><p></p>
[QUOTE="kooabs03, post: 1845638, member: 11166"] I bought leather shoes form yebhi in last week of March. After the deliver I found that there is a slight manufacturing defect and informed Yebhi about the same. At first they refused to take back the good stating their 24hrs return policy for damaged goods. They however, agreed to replacement after i requested them nicely (sarcasm). They scheduled a pickup for Saturday. I got a call from the Yebhi logistic and i told him, he can come for pickup in 30 min as I was busy with a client. The logistic rep said, no issues he will do the pickup on Monday. I also received a message from Yebhi confirming the same. However on Monday I didnot receive any call from Logistics. I called up logistics and they informed that they will pickup the good on Saturday. On Saturday I called the logistic rep only to know that pickup has been cancelled because of delay. i told the supervisor that it was the rep, but supervisor said he cant help. Yebhi customer service called me and said I am out of 30 days so they wont exchange the shoe. I informed that the pickup request/complaint was placed within the timeframe. They just said they cant help and disconnected. So now I am stuck with a defective pair of shoe :@ [B]Conclusion: [/B]Yebhi offers some great deals, but make sure to check the merchandise within 24hrs and send a mail from your registered mail ID for any defects.As for me, I have decided not to deal with Yebhi anymore. [/QUOTE]
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