Having a problem myself. I just migrated from 256 to a 512 plan on MTNL. Only problem is the bastards have actually forgotten to increase my speed.
The plan has changed so I am paying for 512 Kbps but still getting 256. They closed my complaint without even doing anything.
Is there anything someone here can suggest? Calling 1504 doesnt help as the people on that number just tell me they cannot do anything and to call the 197 to get the number to complaint to area officer. Called the area officer and still nothing. Will going to the exchange help? I am at my wits end.
In Delhi BTW.