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Meet ChatGPT (Artificial Intelligence), good alternative to Google?
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<blockquote data-quote="t3chg33k" data-source="post: 2422785" data-attributes="member: 20884"><p>All the customer service bots in use in India are simply keyword based and dumb enough to not recognise phrases. Then, there are stupid implementations like the one on Tata Neu that will force you to initiate return through a bot that requires answering half a dozen pointless questions instead of just selecting Return.</p><p></p><p>Considering how pointless the first level of chat support is on Amazon and Flipkart, bots like this will certainly replace those jobs in the short term. At the same time, it is now so difficult to actually speak to a person and get relevant support that I hope a law comes in to make it easier to seek human support immediately when needed.</p></blockquote><p></p>
[QUOTE="t3chg33k, post: 2422785, member: 20884"] All the customer service bots in use in India are simply keyword based and dumb enough to not recognise phrases. Then, there are stupid implementations like the one on Tata Neu that will force you to initiate return through a bot that requires answering half a dozen pointless questions instead of just selecting Return. Considering how pointless the first level of chat support is on Amazon and Flipkart, bots like this will certainly replace those jobs in the short term. At the same time, it is now so difficult to actually speak to a person and get relevant support that I hope a law comes in to make it easier to seek human support immediately when needed. [/QUOTE]
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