Jio internet and Surfshark website not opening why

Looking at this Reddit Post, I'd say you're unfortunately out of luck. Regulations forcing all VPN providers to move out of India is one thing but those companies not providing the promised service (or a refund in absence of the same) is also pretty bad.
 
Works good for me with ACT and Airtel fiber. Works on Jio mobile connection with hotspot turned on. Maybe it does not work with Jio fiber.
 
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