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Harassment by Tata Docomo Broadband
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<blockquote data-quote="mach9" data-source="post: 2136495" data-attributes="member: 16657"><p>Keep at it and update this thread. This is nothing new. Hathway have done the same. Their billing department is the worst I think. I too had a prepaid plan which when it expired I called and told them to disconnect because I'd be out of the country they said to handover the modem to the cable guy.. Which I refused unless they gave me in writing as I didn't want the local guy reusing my connection with someone else.</p><p></p><p>They conveniently didn't bother to follow up by kept calling me to pay bills.. Which I said there's no question of paying any bills because my connection and plan was a prepaid plan.. This automatically meant.. no payment no service.. But obviously their crappy backend billing support have no sense. I was continuously spammed with emails for bills every few months which despite me writing on email and getting them to acknowledge that I should ignore the bills.. It went on and on. I finally just ignored them</p></blockquote><p></p>
[QUOTE="mach9, post: 2136495, member: 16657"] Keep at it and update this thread. This is nothing new. Hathway have done the same. Their billing department is the worst I think. I too had a prepaid plan which when it expired I called and told them to disconnect because I'd be out of the country they said to handover the modem to the cable guy.. Which I refused unless they gave me in writing as I didn't want the local guy reusing my connection with someone else. They conveniently didn't bother to follow up by kept calling me to pay bills.. Which I said there's no question of paying any bills because my connection and plan was a prepaid plan.. This automatically meant.. no payment no service.. But obviously their crappy backend billing support have no sense. I was continuously spammed with emails for bills every few months which despite me writing on email and getting them to acknowledge that I should ignore the bills.. It went on and on. I finally just ignored them [/QUOTE]
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