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Flipkart will soon come in a big problem
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<blockquote data-quote="Lord Nemesis" data-source="post: 1986610" data-attributes="member: 632"><p>^^Absolutely nothing's going to happen even if the consumers take them to court in such cases. There are a sh1t load of cases where people tried and failed. There is a reason why the system of authorized channels exist. No body gives you an unlimited and unconditional warranty. Every warranty is limited and subject to conditions set by the manufacturer. The manufacturer is essentially promising that as long as you buy a genuine product from a channel trusted and authorized by them for sales, they can guarantee you the quality of that product and if it fails the set expectations, they will provide you with satisfactory service towards repair or replacement of the item either directly or through the channels authorized by them.</p><p></p><p>None of that applies the moment you go out and buy a product from an unauthorized source. An unauthorized source may be selling you a fake, tampered or altered product for all we know. I know of cases where resellers took out accessories or even swiped out the genuine components used in the product for cheaper ones before the product is sold. So there is no way a a manufacturer can promise you warranty in such uncontrolled conditions. Any understanding of quality and warranty/guarantee in such cases is between you and the source from whom the purchase was made. </p><p></p><p>You may have some luck suing your seller in such scenarios, but you would have no luck suing a manufacturer over a product brought though a source not authorized by them for resale.</p></blockquote><p></p>
[QUOTE="Lord Nemesis, post: 1986610, member: 632"] ^^Absolutely nothing's going to happen even if the consumers take them to court in such cases. There are a sh1t load of cases where people tried and failed. There is a reason why the system of authorized channels exist. No body gives you an unlimited and unconditional warranty. Every warranty is limited and subject to conditions set by the manufacturer. The manufacturer is essentially promising that as long as you buy a genuine product from a channel trusted and authorized by them for sales, they can guarantee you the quality of that product and if it fails the set expectations, they will provide you with satisfactory service towards repair or replacement of the item either directly or through the channels authorized by them. None of that applies the moment you go out and buy a product from an unauthorized source. An unauthorized source may be selling you a fake, tampered or altered product for all we know. I know of cases where resellers took out accessories or even swiped out the genuine components used in the product for cheaper ones before the product is sold. So there is no way a a manufacturer can promise you warranty in such uncontrolled conditions. Any understanding of quality and warranty/guarantee in such cases is between you and the source from whom the purchase was made. You may have some luck suing your seller in such scenarios, but you would have no luck suing a manufacturer over a product brought though a source not authorized by them for resale. [/QUOTE]
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Flipkart will soon come in a big problem
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