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Flipkart will soon come in a big problem
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<blockquote data-quote="Lord Nemesis" data-source="post: 1986059" data-attributes="member: 632"><p>In those cases where the items are resold by unauthorized resellers, warranty is completely at the discretion of the manufacturer. Some outright deny warranty when they don't see a proof of purchase from an authorized source and others don't. In case of some manufacturers who track their authorized sales, the warranty is counted from the day the purchase was made from a authorized source. For example, if a small scale reseller buys a product with 1 year warranty from a authorized source and resells it after 3 months, the final buyer would only have 9 months warranty.</p><p></p><p>As for grey market products, not all grey market products are illegally brought into the country. Parallel imports are often done in a perfectly legit manner. In India it is legal to sell parallel imports as clarified through a court judgement. However the manufacturer has no liability towards those purchases. They don't have to honour warranty and they don't need to provide repair services. </p><p></p><p>Some companies like Sony offer repairs on parallel imports at penalized charges, the standard charges for repairing parallel imports are twice or 3 times of what it would take to repair the same item when its bought in India and out of warranty.</p></blockquote><p></p>
[QUOTE="Lord Nemesis, post: 1986059, member: 632"] In those cases where the items are resold by unauthorized resellers, warranty is completely at the discretion of the manufacturer. Some outright deny warranty when they don't see a proof of purchase from an authorized source and others don't. In case of some manufacturers who track their authorized sales, the warranty is counted from the day the purchase was made from a authorized source. For example, if a small scale reseller buys a product with 1 year warranty from a authorized source and resells it after 3 months, the final buyer would only have 9 months warranty. As for grey market products, not all grey market products are illegally brought into the country. Parallel imports are often done in a perfectly legit manner. In India it is legal to sell parallel imports as clarified through a court judgement. However the manufacturer has no liability towards those purchases. They don't have to honour warranty and they don't need to provide repair services. Some companies like Sony offer repairs on parallel imports at penalized charges, the standard charges for repairing parallel imports are twice or 3 times of what it would take to repair the same item when its bought in India and out of warranty. [/QUOTE]
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Flipkart will soon come in a big problem
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