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Asus Warranty issues
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<blockquote data-quote="mk76" data-source="post: 2392892" data-attributes="member: 22554"><p>In feb this year, I bought an Asus multi device mouse from Amazon. Now I need to claim warranty as its left click seems to be stuck. However, Asus is not honoring the warranty, as the product when registered on their portal, is showing warranty expired ( as per manufacturing date ). And they are not accepting Amazon invoice as it does not bear Serial number. </p><p></p><p>These days most of the purchases are online and seldom carry S/N due to automated billing. </p><p></p><p>Anyone faced similar issue and how did you handle it?</p><p></p><p>PS : RP Tech in Nehru Place mentioned the mouse is ASM/ASN category and warranty claims will be handled directly via ASUS helpline.</p></blockquote><p></p>
[QUOTE="mk76, post: 2392892, member: 22554"] In feb this year, I bought an Asus multi device mouse from Amazon. Now I need to claim warranty as its left click seems to be stuck. However, Asus is not honoring the warranty, as the product when registered on their portal, is showing warranty expired ( as per manufacturing date ). And they are not accepting Amazon invoice as it does not bear Serial number. These days most of the purchases are online and seldom carry S/N due to automated billing. Anyone faced similar issue and how did you handle it? PS : RP Tech in Nehru Place mentioned the mouse is ASM/ASN category and warranty claims will be handled directly via ASUS helpline. [/QUOTE]
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Asus Warranty issues
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