I have TP Link Deco M4 router connected directly to ISP i.e ACT fibernet. There was a rain and lightining yesterday in our location and since then there was no internet in my home. I have 3 Deco M4 units to have a mesh network. The unit which is connected to the ACT Fibernet is no more recognizing LAN ports, wifi is still working. Other 2 Deco's are working fine.
Deco M4:
Unit 1 ---> Connected to ACT Fibernet via ethernet port 1 (ACT has a junction box near to my home)
Unit 2 ---> Connected to Unit 1 through Ethernet port 2 of Unit 1
Unit 3 ---> Connected to Unit 1 via Wifi
All 3 units are connected to Inverter lines which trips/ shutsdown when voltage exceeds 260v.
Both the LAN ports of Unit 1 is no more working. Raised a complaint with ACT and they say there is no policy to compensate for damage to customer equipment.
2 Units are bought on Jun 21 and 1 unit bought on May 22. What options do I have here?
Deco M4:
Unit 1 ---> Connected to ACT Fibernet via ethernet port 1 (ACT has a junction box near to my home)
Unit 2 ---> Connected to Unit 1 through Ethernet port 2 of Unit 1
Unit 3 ---> Connected to Unit 1 via Wifi
All 3 units are connected to Inverter lines which trips/ shutsdown when voltage exceeds 260v.
Both the LAN ports of Unit 1 is no more working. Raised a complaint with ACT and they say there is no policy to compensate for damage to customer equipment.
2 Units are bought on Jun 21 and 1 unit bought on May 22. What options do I have here?