Graphic Cards Windows 7 : DX9 Jun 2010 over DX 11 triggered nvlddmkm issue

mk76

Adept
  • Win7 x64
  • Asus Sabertooth Z170
  • I7 6700k
  • Asus Strix 960
  • CM V750

Recently while playing Far Cry 4 I got a blank screen. I was able to shut down by keyboard commands .. meaning display only was not coming. Restart worked fine. Event log says "display driver nvlddmkm stopped responding and has successfully recovered" .This happened every time I tried to start an intense graphic application FUR mark , games etc.

Upon trying everything Google said, I re-seated the card and reinstalled windows. All good.

I tried running Dirt3 (which was installed already in another drive). It asked for d3dcompiler_43.dll. As per MS, this is part of DX9 Jun 2010(. So I installed that and it worked fine.
Card stays at 67 deg with 100%. Fan @ 2500 rpm

Without restarting I tried FC4 .. but ended in same issue.

Restarted pc and tried to run FUR .. but same blank screen.

Any ideas? How could I revert DX9 Jun 2010 dist. Do not want to reinstall Windows. Could there be an issue with the card.
 
Did you try re-installing the latest DX redistributable?

  • Uninstall display drivers.
  • Clean up with Display Driver Uninstaller.
  • Install latest DX redist which Win7 supports.
  • Reinstall display drivers.

Test using FC4 or other new games only.
Avoid FurMark, it's a known gpu killer and can exacerbate the issue in case your gpu is at fault.
 
Thanks Saumil. Here are all details I tried. (Pasting details from my post on reddit).

I tried everything (not sure if I missed anything) and eventually sent the card for RMA.

My current setup

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  • Windows 7
  • Nvidia 372.70
  • I7 6700K
  • Sabertooth Z170
  • Gskill 2133 RAM 8 + 16GB
  • Cooler Master V750 PSU
  • LG and Benq 22" Displays
  • Asus strix 960 (1 year old)
GPU is 1 year old, rest of components are new
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&



Before Issue
The card worked fine in old box (Phenom II 955, 880GMA board). Played Far Cry 4 and GTA V. Post upgrade to skylake there was no issue. I was able to play Far cry 4 a for long time.



First Occurance
Last week, while playing far cry screen went blank. The issue appreared for all programs after system restart. Some times even Chrome would trigger display driver issue.



Corrections done so far
  • Used DDU to reinstall drivers
  • TDR fix
  • Used mulitple versions of drivers
  • Reinstalled Directx via registry hack
  • Reseated RAM / GPU
  • Reinstalled windows
  • Underclocked GPU
  • Memtest86
  • Linux tested


Observations
  • Driver failure results in
    • Blank screen which remains as it is until restart
    • Keyboard functions. Able to shut down via keyboard shortcuts
    • Event manager has Display Error "Display driver nvlddmkm stopped responding and has successfully recovered"
  • Applications that trigger driver failure and trigger blank screen
    • Games
    • 3D rendering applications
    • Chrome
  • No respite after trying
    • DDU
    • TDR
    • and other software hacks
  • Re-seated the card and reinstalled windows.
    • Upon Fresh install
    • Initially things looked ok. Fur mark worked.
    • Next I tried Dirt 3 which asked for d3dcompiler_43.dll.
      • Downloaded DX9 Jun 2010 package as recommended by MS website
      • Did not restart
    • Dirt 3 ran fine.
      • Card was at 67 deg at 100% load.
      • Ran for good 15 min
    • Next I tried Far Cry 4
      • Is started but after initial load, display error triggered
      • Had to restart machine
    • Upon restart the issue appeared for all applications, Fur Mark, games etc will result in blank screen.
    • Underclocked the GPU by 90Hz (max allowed in MSI Afterburner). Did not work.
  • Disabled PCIE in Bios and resorted to IGFX with 512MB VRAM
    • Have Display 1 connected to board via HDMI and Display 2 connected to 960 via DVID
    • Intel 530 is driving both monitors
    • Fur Mark works fine (although with less FPS)
  • And the final nail
    • Ran 2 passes of memtest86 - All ok
    • Installed linux and tried gputest. Screen going blank says is all
  • Sending the card for RMA.
 
can to try change the graphic card at another pcl-express slot
Yes. That is something I missed. But now the card has been sent for RMA.

I did not suspect that as the motherboard was fairly new. I am waiting for the card back from RMA. Lets see how it goes.
 
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