Viewsonic Service Contact details.

Discussion in 'PC Peripherals' started by zhopudey, Oct 24, 2007.

  1. zhopudey

    zhopudey Well-Known Member
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    Viewsonic Call Center - 1800 11 9999 (Toll Free).

    Viewsonic Call Center direct line - Delhi - (011)26383500

    Viewsonic Mumbai Service Center - RT Outsourcing - 67037987. Mr Jayan or Ms Karuna (This number is perpetually busy).

    Viewsonic Mumbai Service Head - 9967404181 - Mr Sanjay

    Viewsonic India Main Office (Service) - Bangalore - (080)41529302 - (0)9901983874 - Mr Vishwanath.

    Viewsonic India Service incharge - Bangalore - (0)9952013198 Mr Sridhar.

    Got another number.

    Mr Neeraj (Viewsonic India) - 011 40536557.

    I've reached till Sridhar till now. I've been given to understand that this is the last level and he is the last "Boss" I have to fight. If I uncover any bosses above him, I'll update here. :)

    Philips, beat this :rofl:

    Edit: Here are some email ids.

    Delhi - rtvsi.delhi@rteservices.com - Mr Sanjay is the Senior Supervisor

    Mr Vijay - vijay.buju@rteservices.com - Don't know where this guy is from.

    Mr Sridhar - sridhar.d@rteservices.com.

    Update:

    Ok, I though I'd finished this game, but I unlocked the expansion pack. :p Completely new bosses!

    Amit.Sharma@in.viewsonic.com

    Neeraj.Verma@in.viewsonic.com

    Judy.Lu@tw.viewsonic.com
     
    1 person likes this.
  2. Supra

    Supra New Member
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    I have just another thing to aff :p

    I had talked a lot with Mr Viswanath..so have his mobile no as well...

    it is 9901983874. I had gt a refund for my Viewsonic 28" LCD :)
     
  3. Styx

    Styx Well-Known Member
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    wel... ive got some problems wid my vx1932wm also...can i get a refund or replace even after 2 months?
     
  4. zhopudey

    zhopudey Well-Known Member
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    Is it in warranty? Then you can get it repaired or replaced.
     
  5. Sandy

    Sandy Well-Known Member
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    If they dont have the same or equivalent model they will give you a refund:bleh:
     
  6. Styx

    Styx Well-Known Member
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    i bought this one from SMC delhi...at first it seemed to b an excellent display....but later i cud notice some backlight bleed at botton...
    n then one day i noticed that while playing videos it gives strange problem like displaying rings or lines around objects...n specially on skin color..is this really a prblem?

    morever if even i somehow get it replaced with another vx1932wm how can i b assured it doesnt have same or more problems..?
    i read somewhere viewsonic is shipping really bad vx models to india..
    n 1 more thing shud i contact SMC or the service centre people ?
     
  7. netwitx

    netwitx New Member
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    I have brought VG1930wm last month and colors were excellent using DVI with 7300 GT. Few days back.. the DVI port stopped working, I switched to VGA and it worked for one day and also stopped working. Now it says no analogue input The computer is working fine with other tft, crts.I have already complained to viewsonic.What can be the problem? Does Viewsonic repairs or replaces the TFTs. I am based in Jammu.
     
  8. bottle

    bottle Caffeine Addict
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  9. zhopudey

    zhopudey Well-Known Member
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  10. zhopudey

    zhopudey Well-Known Member
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    Thanks for updating the 1st post, masky :)
     
  11. Styx

    Styx Well-Known Member
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    guys...help me..
     
  12. zhopudey

    zhopudey Well-Known Member
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    Have you made a complaint? Why do you think I've posted all these numbers for? :p
     
  13. Styx

    Styx Well-Known Member
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    i jst wnted to know as if the problems faced by me r common wid LCD'S...like the problem i mentioned while playing videos...
     
  14. netwitx

    netwitx New Member
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    The number and emails given by zhopudey are all of RT Outservices people who claim to be viewsonic people. It seems that whole of viewsonic maintenance is done by rt outsourcing. Does any body know the real contact details of viewsonic India to whom we can complain about rt outsourcing mismanagment?
     
  15. zhopudey

    zhopudey Well-Known Member
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  16. zhopudey

    zhopudey Well-Known Member
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    Got another number.

    Mr Neeraj (Viewsonic India) - 011 40536557.
     
  17. zhopudey

    zhopudey Well-Known Member
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    Yikes! I called up the delhi number today, and the voice prompt said - "Welcome to Toshiba customer care support" :S :S

    When did this number change? Anyone know the new number?
     
  18. kindofblue

    kindofblue New Member
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    Thanks for Zhopudey, Supra and all who posted on this thread. I had a harrowing experience getting my viewsonic monitor serviced. In the course I also discovered a few new contacts taht can go in the first post.

    1. Viewsonic Technical support call center Call center number: 011-26990006.

    2. Viewsonic Local service representative in Hyderabad (RT Outsourcing Services Limited, Hyderabad 500004). Ph: 040-66623990

    3. RT Outsourcing, Bangalore (south zone regional office) Ph: 080-40964225

    4. Viewsonic Head Office, New Delhi. Ph 011-42603195, ask for Neeraj Verma

    5. Viewsonic customer support email (service@in.viewsonic.com)

    6. Emails: Some of these might be more relevant south of INdia:

    Sumathi.V <sumathi.v@rteservices.com>

    'Mamatha' <mamatha@rteservices.com>,

    aocbrandsouth.blr@rteservices.com,

    'Gangadhar' <vsicoordination.blr@rteservices.com>,

    Neeraj Verma: <neeraj.verma@in.viewsonic.com>

    Judy Lu <Judy.Lu@tw.viewsonic.com>
     
  19. gautham82

    gautham82 Active Member
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    Sry for bumping old thread.

    I need power supply board for my viewsonic va1912w monitor, out of warranty.

    Both bangalore and hyderabad number are invalid.

    I am unable to find replacement board in Chennai.

    Model No. DAC-19M008

    Viewsonic service charges Rs. 800 for onsite + component charges..

    Any sugesstions from where I can find replacement board.

    Pls help.

    Sent from my MB525 using Tapatalk
     
  20. microchip

    microchip New Member
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