Bug in Windows 10’s Latest Update Might Be Deleting Files, Back Up Your Data Now

Discussion in 'Latest Technology News' started by 6pack, Oct 5, 2018.

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  1. 6pack

    6pack Well-Known Member
    ex-Mod

    Source: How to Geek

     
  2. Gearbox

    Gearbox Tears Wears Gears
    Disciple

    So the bug only deletes the contents in user directory, and not from other drives. That's a relief, but still unacceptable.
     
  3. OP
    OP
    6pack

    6pack Well-Known Member
    ex-Mod

    Seems Microsoft has pulled the update now.
     
    meetdilip likes this.
  4. CapriAnupam

    CapriAnupam Well-Known Member
    Adept

    Yes, Microsoft have pulled back the update, after several angry users took to different sites to report that their data had been deleted permanently.

    https://www.forbes.com/sites/gordon...ndows-7-windows-xp-free-upgrade/#6c6ae33e6fa4

    Thanks to this thread, I had backed up all the data on my PC to an external drive, which I do whenever I feel the need, like before every major update.

    Still, I don't keep much data on the C: drive. I have made separate data partitions, where I keep all my data, and I keep backing it up, although I must admit, the back up frequency is not very quick.

    But really, for the users who lost so much of their data because of the update, it's really a pity, and they must be really angry. It's really a shame.
     
  5. vishalrao

    vishalrao Global Moral Police
    Veteran

    Those lusers deserve to lose their data. They should have backed up in any case, what if disk/ssd fails? :D
     
  6. vyral_143

    vyral_143 Jarvis
    Section Mod

    In my experience, when I tried to 'Disk clean up' after update installation, it also included one new entry named 'Downloads'. Like many, I have kept quite some files in 'Downloads' folder and amount of potential free space was in few GBs. When I read through description, it clearly stated, checking this box would delete all content in 'Downloads' folder.

    I would need to check 'Documents' and 'Pictures' folders. But AFAIK, I could access contents from 'Documents'.
     
  7. nRiTeCh

    nRiTeCh ╙TÉçhkⁿºwªy±iVé»╖
    Veteran

    You cannot blame users for not backing data. Windows update is supposed to be trustworthy. Not every win10 user will keep backing up each and every ounce of his work created every minute on another drive or partitions. That's foolish and practically illogical. Backup process even on daily basis is not affordable and feasible for every users unless the user is working on very critical process esp data of other clients and that too the process be automated or manual.

    Basic home end users who got no idea about backup etc are at massive loss.

    Microsoft should had tested the update before a hurried rollout. And now it should provide data recovery services for free for all affected users.
    Affected users should raise their voices in this regards.
     
    blr_p likes this.
  8. superczar

    superczar Well-Known Member
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    err, even leaving aside people who don't backup ; there are very few people left who still do a physical backup
    Most people leave their docs or pics in icloud or onedrive or dropbox
    Since any cloud backup will auto sync with your local folder, the backup would also lose out on the files deleted

    In either case, an update deleting user data is super weird
     
    blr_p likes this.
  9. vishalrao

    vishalrao Global Moral Police
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  10. OP
    OP
    6pack

    6pack Well-Known Member
    ex-Mod

    lol. Good luck with that Microsoft. The people calling the helpline will probably get routed to call centers in India who don't know shit about getting back data and people will get fleeced of more money. I wonder how many new call center scams will come out of this bug now.
     
  11. vivek.krishnan

    vivek.krishnan If you cant see the green dot, I'm offline :P
    Veteran

    I know that for onedrive and gdrive, there is a trash folder to recover. need to check still.
     
    Zaibatsu likes this.
  12. OP
    OP
    6pack

    6pack Well-Known Member
    ex-Mod

    How will they recover the lost data though? In BBC news the reporters called the helpline and no one knew about this.
     
  13. vishalrao

    vishalrao Global Moral Police
    Veteran

    I guess it's the classic undelete operation. When files are deleted by filesystem they are only marked as deleted. The actual files are still there on the disk and tools can unmark them. Only if you continue to use the computer there are chances those "deleted" files will get overwritten by new data which is why MS wrote in their blogs to stop using systems and call them for recovery.
     
  14. vivek.krishnan

    vivek.krishnan If you cant see the green dot, I'm offline :P
    Veteran

    They mentioned that the actual folder might still be there. I did not go into this in detail, although.
     

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