User Review Bosch SMS60L12IN Dishwasher Review

I was in search of dishwasher reviews for the past couple of years, specially from Indian users.
I couldn't find much except for a review or two on YouTube, but they were not in detail for me to take the plunge.

Finally I bit the bullet and bought a Bosch SMS60L12IN from Amazon for 31.5k.

I'd summarize few points which might be useful for prospective buyers.
This review applies to all dishwashers in general since all the models from different brands sold in India are more or less with similar specs.

Which Brand?
  • AFAIK Bosch, IFB, Siemens, LG & Samsung sell dishwashers in India.

  • Bosch has only one model in two colors with different model numbers.
    People quoted that the silver model is an upgraded one with water saving features blah blah blah.
    But I verified the specs and both are in fact color variants of same model.

    Siemens has a model or two IIRC, but they are priced higher and share 90% of the components with Bosch. Both are sold and serviced by same channels too.

  • IFB has 5-6 models, out of which all the models have 12 place holders except the top of the line Neptune SX1, which has 15 place holders. This particular model has extra pullout basket for small cutlery, which is of practical use. I later found out how significant this feature is (More on this later).

  • LG and Samsung sell one model each, which are priced higher and I doubt their after sales service w.r.t dishwashers.

  • I found build quality to be better in Bosch.

  • In terms of service I heard/found Bosch to be better, can't comment on the spares availability/cost of spares at this moment. There are many horror stories about IFB service, so I stayed out of this brand.
Purchase and Installation

  • For months, I pestered almost all major stores for a demo and no one gave a positive reply. Croma, Bajaj electronics have a Bosch demo dishwasher with transparent window to see how the dishwasher works etc, but they never showed interest in showing a demo as well.

  • All of them were offering a discount of 1-2 k, so I chose Amazon as I was getting it for almost 8k discount on MRP. These store guys were selling very old stocks, but the one I ordered from Amazon was imported in Dec 2016. I think all Bosch dishwashers sold in India are made in Turkey.

  • I got a installation request acknowledgement from Bosch on the very next day I ordered on Amazon. They had been following up for installation even before it was delivered from Amazon and installation was done within hours of delivery. Satisfied with the overall purchase and installation experience.

  • There is nothing complicated about installation, just connecting the inlet hose and proper drainage for drain pipe. The purpose of waiting for installation is more or less to verify damage and to avail warranty.

  • Also ours is a free standing unit, if you want to integrate this into kitchen, you might need to get some additional work done to mount the machine into place.

What are these three cleaning agents?
  • A dishwasher needs a combination of three cleaning agents. Using all three( Salt+Detergent+Rinse Aid ) is the key to perfectly washed dishes. You can use any brand of dishwasher cleaning agents, as long as they are dishwasher compatible.

    Bosch recommends "Finish" products, which are imported and cost a bomb when compared to other brands. IFB sells their own brand of cleaning agents.

    We personally use & recommend Fortune Products >> http://fortunedishwashing.com/
    They are cheaper compared to imported brands.
    I compared the wash quality with Finish and I couldn't find any difference.
    Many Bosch/IFB users gave similar feedback about Fortune products.
    They are not easily available in super markets, but you can order from their website or their Amazon store.

  • What are these three cleaning agents anyway?
    • Salt - Don't confuse this for normal table salt.
      This is special salt, used to convert hard water into soft water which prevents hard water stains(white powdery stains) on the dishes. It is mandatory if your water hardness is medium to high. Depending on your dishwasher model, you can adjust the salt dispensing levels.

      You don't need to refill salt for every wash, you need to refill once in a month or two based on usage.In our case, we use dishwasher everyday and we need to refill it once a month with 1KG of salt. Cost of refill is around Rs. 100 per KG.

      http://fortunedishwashing.com/product/fortune-dishwasher-salt/

    • Detergent - As the name suggests, these are detergents specially made for dishwashers.
      You need to fill the detergent for every wash, just like a washing machine.

      http://fortunedishwashing.com/product/fortune-dishwasher-detergent-1-kg-pack/

    • Rinse Aid - It is a special liquid used to reduce the surface tension of water, so that water won't stick on the dishes during rinsing. This actually makes a lot of difference to the final wash quality. If you don't use it, then the dishes would have water droplet stains and white stains.

      You might have to refill rinse aid every 10 washes on average. So a 500ml Rinse Aid should be sufficient for a month or two, if you use the dishwasher daily.

      http://fortunedishwashing.com/product/fortune-rinse-aid/

      You can buy a combo pack of all three, which is more in tune with the usage cycle.
      http://fortunedishwashing.com/produ...tarter-combo-pack-free-descaler-worth-rs-150/

    • All in one Tablets - If you are lazy and don't want to buy all three of them and refill every time. These all in one tablets come with a combo of Detergent/Salt & Rinse aid all in a single tablet. You will need to use one tablet per wash.

      Manual says that if your water hardness is medium to high, then you would still need to use salt in addition to these tablets. I've tried to use tablet alone and the results weren't great. Ended up using the additional salt as well. So I won't recommend tablets, plus these are costly compared to the purchasing the individual detergents.

      For example, this costs almost 1200 for 34 tablets >> http://www.amazon.in/Finish-All-Max-Powerball-Tablets/dp/B01ET6E9XE?tag=googinhydr18418-21

Stacking the dishes and Usage
  • You need to dump all left over food particles from the utensils. Soaking is not necessary for normal utensils. Wok's on which deep fries are done, would wash well with soaking.

  • Plates go into plate holders and large dishes go on bottom rack.
    Small plates, cups, small utensils go into the top rack. There is a free standing basket for cutlery into which you place all the ladles, forks & spoons. But using this basket is tricky, as it can be placed only on bottom basket and is difficult to fit in if the bottom layer is full. This is where extra basket in IFB Neptune SX1 comes handy. Otherwise you are forced to use the assorted holder in the top rack for placing spoons and forks.

  • All dishes should be facing downwards on the racks and should not be stacked on top of other.
    Stacking the dishes is tricky and time taking for the first few runs till you get the hang of it.

  • Once you are done stacking, check for the refill indicators. Only for the first use you need to fill the salt and rinse aid. Post that you need to fill them only if the respective refill indicator is lit.
    As I had mentioned earlier, refill cycle is roughly once a month for salt and once every 10 - 15 washes for Rinse Aid (100-150ml per refill).

  • Now comes the wash options, depending on the model there will be Auto, Eco and Intense modes.
    We normally use Eco and Auto modes and are yet to use Intense kadai mode.
    Since water temperature goes to around 70 degrees, we never risked using that mode owing to plastic boxes in the wash.

    Auto/Eco modes usually take 1.5 hrs for the cycle to finish.

    Unlike a washing machine, there is no lock for the door, no sound indicators for the wash completion.
    You can open the door in the middle of wash, it automatically pauses and resumes once the door is shut. But avoid opening the door as the vapor that spews out is very hot.

    Once the wash cycle is done, machine turns itself off without any buzzer.
Wash Quality
  • Aluminium, Wood and plastics which are not dishwasher compatible should not be used in dishwasher according to manual. I tried aluminium dishes, they got cleaned properly, but are slightly discolored and have white stains even after rinse aid is used. So I won't recommend using aluminium utensils.
    I've used wooden spatula's and wash is fine.

    Silverware, steel, glass and food grade plastics are washed perfectly. Shine on the utensils and the squeaky noise from the clean dishes is so satisfying.

  • Specially if you are using Tupperware boxes for carrying lunch, the difference in wash quality is reason enough for you to buy a dishwasher. Even those sticky oil stains are washed perfectly, leaving the boxes squeaky clean. When we used to wash the dishes manually, getting the oil stains from plastic boxes is a nightmare and oil stains never used to go off.
Power Consumption
  • This particular model is rated at 1.5KW, but I guess that rating is only for the heating element.
    Never calculated the actual usage, but should be on par with any washing machine if not less.
    There is no significant spike in electricity bill, so I never bothered to check the power usage in detail.

I will add a few pictures later today, of the dishwasher and utensils before/after wash.

My parents were reluctant to get rid of the maid and get a dishwasher instead. They were apprehensive about the performance earlier, but after looking at the wash quality, even they are on the scout for a dishwasher. Since I know the practical advantages of an extra rack, I'm pushing for IFB Neptune SX1 and will update this review accordingly if we end up buying that.


This is how dishwasher was delivered by Amazon. Luckily no damages.

8a6d523882302fad0fc539c53a43b4bb.jpg



A few pics from yesterday's wash cycle.

Notice that refill rinse aid indicator is lit. It's been almost 3 weeks since last refill.

a1029acd7017cdd2f8ca405f093d20c4.jpg


After refill, with the indicator off.

e18dffecb281d30e890c5ef437e9cdee.jpg


After the wash cycle.
Those plastic flap like things you see at the bottom of the pic is where you add the detergent and the rinse aid.
550d748e0cf9298569d14ab8372e2fd2.jpg


Bottom rack, where plates and large utensils usually go.

ccde4f7f10b3c1e5bc1a5887079d560f.jpg


Top rack. Since the bottom rack is full and we couldn't fit the small cutlery basket, We had to improvise and use the Etagere for small cutlery.

07cfeda396bfcbc3cbd351fde351fa3e.jpg


Notice how the stainless steel utensils are shiny. If you don't use rinse aid, there will be a cloudy layer of water droplet marks over them.

I'll do a set of before/after wash pics of dishes, once I get some time over the weekend.
 
Last edited:
I just ordered the bosch dishwasher from amazon. Should I also order the dishwasher detergent or is there a starter pack included with the dishwasher? what do regular users recommend? finish or fortune? there is a 100 rs difference in price.
Starter pack contains just two tablets (Quantum Max) and a 50ml bottle of rinse aid from Finish.
It is more or less for demo purpose, as one tablet should be used for each wash.

We have been using Fortune, as it is cheaper and gives same wash performance as Finish products.
To start with, you need 1 KG of salt, 500 ml of Rinse Aid and 1KG of detergent, which should last for a month or two depending on the usage.
 
I am pretty sure our house water supply is soft (narmada water). Will I still need salt? is it mandatory that the salt should be present in the compartment?
 
I am pretty sure our house water supply is soft (narmada water). Will I still need salt? is it mandatory that the salt should be present in the compartment?
I'm not sure unless we have exact hardness levels tested.

What you can do is, test with the tablet and rinse aid from the starter kit.
If the wash result is satisfactory, then you skip the salt and use all in one tablets from Fortune/Finish.
It saves the hassle of filling detergent and rinse aid separately.

If you are using tablets and the indicators lit up, there is a setting where you can disable "Refill Rinse Aid" & "Refill Salt" indicators.
Disabling the indicator is just for convenience, it doesn't affect the wash in any way.
 
I am pretty sure our house water supply is soft (narmada water). Will I still need salt? is it mandatory that the salt should be present in the compartment?
There are couple of ways you can find out if your water is soft or not.

Method 1: Take a liter of water in a stainless steel bowl and then keep boiling the water until it is completely evaporated. If you do not find any white water rings then you have pure soft water. If you have white water rings then go to method 2 to find out what the hardness level is.

Method 2: http://www.amazon.in/Total-Hardness...9938113&sr=8-2&keywords=water+hardness+tester

As I have a water softener unit at home I use this kit everytime I need to regenerate the softener. It is a good kit.

Anyway, once you know the hardness in PPM (Parts Per Million) you can convert it into the units that the Bosch Dishwasher uses (conversion available online) and set the hardness level in dishwasher accordingly.

In case you have testing labs available in your area then it is probably cheaper to get the water tested locally for hardness.
 
Hi Sriharsha,
Just read your review of Bosch washing machine & it was wonderful.It has now helped me in narrowing down my Dishwasher search to 2 models :- a) Bosch- SMS60L18IN since this is a newer version of SMS60L18IN b) IFB Neptune VX since SX1 is not showing as available online.
Based on the feedback of additional storage space available in IFB would you advise for purchase of IFB VX or should I still consider Bosch ( we are a family of 3 folks & would be assuming daily usage of machine 1 time ).
 
Last edited by a moderator:
Hi Sriharsha,
Just read your review of Bosch washing machine & it was wonderful.It has now helped me in narrowing down my Dishwasher search to 2 models :- a) Bosch- SMS60L18IN since this is a newer version of SMS60L18IN b) IFB Neptune VX since SX1 is not showing as available online.
Based on the feedback of additional storage space available in IFB would you advise for purchase of IFB VX or should I still consider Bosch ( we are a family of 3 folks & would be assuming daily usage of machine 1 time ).
Hi Anshu,
I had checked IFB and have purchases Bosch after seeing that. the build quality of Bosch is far better than IFB, I will suggest you to stick to Bosch. We do use the machine everyday.
 
Hi Sriharsha,
Just read your review of Bosch washing machine & it was wonderful.It has now helped me in narrowing down my Dishwasher search to 2 models :- a) Bosch- SMS60L18IN since this is a newer version of SMS60L18IN b) IFB Neptune VX since SX1 is not showing as available online.
Based on the feedback of additional storage space available in IFB would you advise for purchase of IFB VX or should I still consider Bosch ( we are a family of 3 folks & would be assuming daily usage of machine 1 time ).
Hi Anshu,

If extra space is your priority/make or break decision, then go for IFB Neptune SX1, othewise please stick to Bosch.
 
Hello...
I am also confused between
Ifb neptune sx1
And
Bosch sms60l18in
Please help which one is peace of mind
I need wash quality n peaceful after sales service
Please help
 
Last edited by a moderator:
Hello...
I am also confused between
Ifb neptune sx1
And
Bosch sms60l18in
Please help which one is peace of mind
I need wash quality n peaceful after sales service
Please help
Bosch is more peace of mind IMO.
IFB is more of a hit and miss in terms of service.
 
Last edited:
IFB's after sales service within warranty is horrible. They will ensure that they do not do any repairs until your warranty is in force. Nobody can be worse than IFB.
 
Very nice. Thinking il get one too for my mother. Can you tell me average running cost for it monthly ? How much electricity does it use? As much as washing machine?
 
Very nice. Thinking il get one too for my mother. Can you tell me average running cost for it monthly ? How much electricity does it use? As much as washing machine?
after running it for couple of months , i see no signficant bump in electricity charges :)... just go ahead and get it
 
Hi, This review is really helpful. I am planning to buy Bosch sms60l18in from amazon. I have the following queries, please assist.

1. Like in US, do we need to have running hot water supply to use this dishwasher? or will the dishwasher heat the water by itself?
2. Is there an option to only wash and rinse, not to dry? My brother at US with inbuilt dishwasher does it. Once the dishwasher cycle is complete they leave the door open to dry.
2. Water is very hard at my place. Should i go for external water softener unit + salt? What is the required water level to use a dishwasher?
(Raised PI through Bosch customer care to find the water hardness level a week back but no response till now.)
3. Do we need any stabilizer to avoid power fluctuations?
4. Do we have to raise the installation request separately if we buy the dishwasher from Amazon?
5. Who will stamp the warranty card? the dealer sending the dishwasher or the person installing and showing the demo of dishwasher?

Thanks,
Rekha.
 
Hi, This review is really helpful. I am planning to buy Bosch sms60l18in from amazon. I have the following queries, please assist.

Thanks,
Rekha.

Hi Rekha,

Please find my replies below.

1. Like in US, do we need to have running hot water supply to use this dishwasher? or will the dishwasher heat the water by itself?
-- Heater is built in to SMS60L18IN, no need of hot water supply.

2. Is there an option to only wash and rinse, not to dry? My brother at US with inbuilt dishwasher does it. Once the dishwasher cycle is complete they leave the door open to dry.
-- No, There is no option to turn off dry cycle. The full cycle (wash/rinse/dry) needs to be completed before the display goes off.
Unlike washing machines, there is no indicator which shows the current cycle, so there is no way to determine that the machine is currently in dry cycle.


2. Water is very hard at my place. Should i go for external water softener unit + salt? What is the required water level to use a dishwasher?
(Raised PI through Bosch customer care to find the water hardness level a week back but no response till now.)
-- If the external water softener is for dishwasher alone, then it's not required.
Inbuilt softner has different settings based on your water hardness, changing the setting is sufficient.

-- I'm not sure if Bosch personnel would test the water hardness, but you can get it done from your local soil/water testing lab
(Forgot the exact govt. dept name, probably Soil and ground water department).

3. Do we need any stabilizer to avoid power fluctuations?
-- Not required, unless there are very frequent and extreme voltage fluctuations in your area.

4. Do we have to raise the installation request separately if we buy the dishwasher from Amazon?
-- Amazon raises the installation request as soon as your order is dispatched(Atleast in my case).

5. Who will stamp the warranty card? the dealer sending the dishwasher or the person installing and showing the demo of dishwasher?
-- I don't think stamp on warranty card is required, Amazon invoice should be sufficient.
If you want to, then maybe the installation person might do it.
 
Last edited:
@sriharsha_m

Thank you for your very detailed review. I am about to buy a dishwasher for my mother and I'm not able to decide between BOSCH SMS60L18IN & SMS60L12IN. You say that the only difference between the two is the colour of the body paint - but will that alone warrant a price difference of Rs.4100/- Can you please confirm that there are indeed no other differences other than the paint colour - because I do not want to spend Rs.4,100 extra for a coat of paint.

MOD EDIT: Please do not quote complete lengthy posts. Tag a member by using @ before his/her user name.
 
Last edited by a moderator:
I know I run the risk of sounding extremely silly by asking this, but, do the dishwashers wash both sides of the plates/vessels properly - What if there are stains on the underside of the plates and vessels? (I am trying to find videos of the inner working of a dishwasher as I type this)
 
I know I run the risk of sounding extremely silly by asking this, but, do the dishwashers wash both sides of the plates/vessels properly - What if there are stains on the underside of the plates and vessels? (I am trying to find videos of the inner working of a dishwasher as I type this)
Yes they do. Only extremely sticky mess like burnt out food may get left sometime. Or if you have not loaded the dishes properly the dishes may be left dirty. Water spray and soap needs to reach all the surfaces of the dishes to clean it.

I'm a very satisfied user since last six months.
 
Back
Top