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Telecom and Broadband Internet
BSNL Fibre Issue
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<blockquote data-quote="PunkX 75" data-source="post: 2515730" data-attributes="member: 82915"><p>Absolutely not.</p><p></p><p>Do you have the name of the person whom you spoke with? They clearly did not do their job and BSNL is liable to waive every penny off due to deficiency in service. Go down to the office again, and make it clear that you had done your part and they messed up. If they do not fix it, there will be legal proceedings against the staff/company for major deficiency in service. Give them a written warning, do not keep it solely verbal.</p><p></p><p>Case B - Don't bother and let them keep billing you till kingdom come. Not your problem. Although, they have to be given a written warning once, at least once.</p></blockquote><p></p>
[QUOTE="PunkX 75, post: 2515730, member: 82915"] Absolutely not. Do you have the name of the person whom you spoke with? They clearly did not do their job and BSNL is liable to waive every penny off due to deficiency in service. Go down to the office again, and make it clear that you had done your part and they messed up. If they do not fix it, there will be legal proceedings against the staff/company for major deficiency in service. Give them a written warning, do not keep it solely verbal. Case B - Don't bother and let them keep billing you till kingdom come. Not your problem. Although, they have to be given a written warning once, at least once. [/QUOTE]
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