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<blockquote data-quote="tech.addict" data-source="post: 2512899" data-attributes="member: 708"><p>Customs duty mainly depends on the shipping agent. I bought a phone case cost of which was around 2.3k and I was sure that I won't be charged customs duty and didn't ask any low value declaration. The seller shipped it through Aramex and after the customs clearance I was shocked that I was charged 42 % duty on 2.3k and Aramex handling charges which came around 1.2k.</p><p>The problem is these companies like DHL /fedex/Aramex don't care for you they proactively get the packages cleared by paying duty on whatever value is declared on the package unless the value is surprisingly low for the sake of fast delivery time. Also they get their "customs duty handling/clearance charges" only if they pay duty. So it's a win win situation for them.</p><p>And once you pay the duty there is no point in writing to the customer care, I wrote and got a reply that customs assessed and charged the duty. When I wrote back stating why they didn't defend stating personal imports upto 5k is duty free I didn't get any answer.</p></blockquote><p></p>
[QUOTE="tech.addict, post: 2512899, member: 708"] Customs duty mainly depends on the shipping agent. I bought a phone case cost of which was around 2.3k and I was sure that I won't be charged customs duty and didn't ask any low value declaration. The seller shipped it through Aramex and after the customs clearance I was shocked that I was charged 42 % duty on 2.3k and Aramex handling charges which came around 1.2k. The problem is these companies like DHL /fedex/Aramex don't care for you they proactively get the packages cleared by paying duty on whatever value is declared on the package unless the value is surprisingly low for the sake of fast delivery time. Also they get their "customs duty handling/clearance charges" only if they pay duty. So it's a win win situation for them. And once you pay the duty there is no point in writing to the customer care, I wrote and got a reply that customs assessed and charged the duty. When I wrote back stating why they didn't defend stating personal imports upto 5k is duty free I didn't get any answer. [/QUOTE]
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