Thank goodness I found this forum, I'm having the same problems as you guys. My main problem is that I forget what email address I used to sign up with my account. I've contacted them by email yesterday and still haven't heard back. I love IPT, I can't live without it! I don't know if I'll be able to reset my password. Damn.
I tried the irc chat thing and I'm so lost. Somehow I made it into the chat room then it says type "/msg nickserv register your_password_here your_email_here". Are they asking for your nick name on IPT, password, and email? I'm so lost.
EDIT: Ok, nice! I got my account back. I was able to use IRC chat, I contacted IPT at the email given by jjmandss, they reminded me what my email address was, I was able to sign in, restore my password, and now my life is good. Life is good.