Should not take 2months +



Try escalating it to regional/area manager.. and m sure you would get replacement within a week !

really sad to hear this bro



once i gave my gfx card for RMA and i got a new one in 4 weeks and that also after forcing/calling them too much but still it should not take more than 1 month

Gee .. it's been 7 months since I gave the card and 9 months since it died off! Where can I find out the contact details of the area manager? I bought my Leadtek card in Mumbai, the retailer is in Santa Cruz.

Thats pathetic

You have lots of patience to wait for so long



Go direct to the Distributor office and make a big ruckus

Ask them to give a credit note / better replacement card immediately or else threaten legal action

dat shud not take soooo much time.



u can easily go to consumer forum and file a complaint amongst them and d problem will be taken care of.

ya, record every communication with them and threaten then of legal action in consumer court. That would be like some warning to them otherwise they would like, u are the person who accepts exploitation

AFAIK Rashi Peripherals manage Leadteak ASS in India, Bloody sucker. You directly contact Rashi office and mail them.

Originally Posted by shroff87

In August 2008, my leadtek GeForce 8800GTS 640mb stopped working properly maybe it's VRAM got damaged and showed artifacts even in the bios and I sent it for RMA in October 2008. Till now I haven't received the replacement from the dealer .. they keep saying that his full container is stuck in customs and will be cleared soon - since the past two months! Is this normal in India? Does RMA take so long to complete? Any advice on how to deal with this matter?

Let me tell you of my experience. I had bought a LG 245WP lcd from Nehru Place. It turned out to be defective (it was somehow working at the shop before I took it home)...so took it back the next day then the shop said they did not have any in stock and they wanted their tech dudes to take a look at it....even they could not get it working...shop then said to give it to the local LG service centre....after 2-3 weeks of phone calls and such...they said they could not replace it as there was no stock but they could repair it...I told them I wanted a new piece and kept buggin the hell out of some LG area manager...he kept saying new stock will come...I just couldn't wait...I told the shop keeper about all this and he reluctantly offered to give me a cheque for the amount I paid him.



In your case I would suggest contacting the Leadtek service center directly through email AND phone or just ask for your money back from the shop if they cannot find your model. Another suggestion is that they can replace ur card with a current modell that has the same value you originally paid for the card. Then the distributor comes into play if all else fails. Hey also trying creating a ruckus at the shop as shop owners won't want that kind of atmosphere which might scare away other potential customers.

Thanks for your support guys!



Thing is I've not been in India for the past one year so it's been a bit difficult to handle this situation. I'll fight with the shop keeper ... I paid him Rs. 26k for the 8800GTS .. ****er owes me a GTX 280!



Anyone got contact details of this Rashi peripherals? Not that I expect an educated person to speak to me from that company but still



Oh and for what it's worth, please no one deal with a shop called Xpertech! It's in Santa Cruz.

Dead thread I know .. but I got my old card repaired .. working great and is in my old system

Thanks for your help guys!