Steps To Remove A Virus - DON’T PANIC.
- Don’t do anything drastic without checking with knowledgeable support staff.
- Contact your computer support staff.
- Gather as much information as you can about the virus. Search anti-virus sites for info about the virus you are seeking, or the suspicious activity you are seeing.
- Follow the directions for disinfecting your computer that you find from reputable sources.
- If you need to replace files, recover them from an uninfected source.
- The original software media is a good source.
- Once removed, verify that it is truly gone by first verifying that your anti-virus software is working and is up to date. Then run a manual scan of your whole system. If it reports back as clean, the end of tunnel is near.
- Finally, follow the recommendations from the prevention section above to help prevent this from occurring in the future.
|